Medical Support Assistant (Scheduler) - Penobscot Community Health Center
Medical Support Assistant (Scheduler) - Penobscot Community Health Center
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1 Vacancy
Job Description
Are you the goto person for scheduling needs Do you love bringing order to the chaos and making sure every patient gets the care they needwhen they need it If youre organized detailoriented and thrive in a fastpaced clinical environment we want to meet you. PCHCs Penobscot Community Health Center is on the lookout for a Medical Support Assistant (MSA) whos not only skilled in schedule management and quality reporting but also passionate about improving patient access. In this vital role youll help ensure our schedules are accurate efficient and fully utilizedsupporting both our care teams and the patients we serve. If you have at least one year of experience in a medical office setting and a heart for making a difference this could be your next great move. Join us and be part of the impactone appointment at a time. Apply today!
Whats it like to work at PCHC Find out: FullTime MondayFriday 8am4:30pm
Highlights of the Position:
- Provides highquality customer service to our patients and staff.
- Proactively manages clinic schedules while balancing schedule templates and patient preferences.
- Collaborates with administrative and clinical teams to identify ways to improve patient access and experience.
- Strategizes with all levels of staff to ensure patients receive care when access or practice resources may be limited.
- Supports clinical desktops; liaisons between all teams.
- Processes referrals and verifies insurance benefits to ensure services are covered.
- Completes the registration process for patients at checkin and checkout as assigned collecting copays as required and ensuring patient demographics insurance information and forms are updated and in compliance.
- Utilizes quality reports to outreach and schedule patients who have missed appointments and/or who need care.
Join PCHCs nationally recognized nonprofit organization:
- Federally Qualified Health Center offering integrated Medical Home Model
- Collegial professional atmosphere with informed leadership
- Flexible schedules supportive of work/life balance
- Competitive compensation and generous benefits
PCHC provides comprehensive patientcentered care with integrated services including Psychiatry & Mental Health Dental Family Medicine Pediatrics Pharmacy Geriatrics Laboratory Services Physical Therapy and more!
Requirements:
- High school diploma or equivalent required.
- Patient Service Representative or equivalent experience preferred.
- Completion of Medical Terminology course within one year of hire.
- Minimum of 1 years with 3 years of experience preferred in medical office setting.
- Strong customer service skills required.
Curious or interested to learn more Apply today! You can request a full copy of the detailed job description by emailing .
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin or any other characteristic protected by law.
Employment Type
Full-Time
