Manager, Pharmacy Clinical Services
Manager, Pharmacy Clinical Services
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Job Description
Position Summary...
What youll do...
Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders administering immunizations counseling customers regarding health care and prescription medication needs including Medication Therapy Management MTM and all ongoing programs as identified and maintaining confidential information controlled medications and required documentation
Drives market pharmacy financial performance by ensuring that clinical service delivery is generating revenue in a costeffective manner improving margin and developing a return on investment directing managers in controlling expenses related to clinical service delivery for example scheduling of associates efficient use of clinical time to reduce costs while maintaining a high level of patient care and providing guidance to pharmacists in analyzing economic trends population health trends and community needs to ensure the market meets clinical service delivery metrics wage efficiency and overall profit derived from clinical services
Develops and implements direct patient care strategy and clinical pharmacy programs for the market by analyzing pharmacy data to determine clinical services for example medication therapy management MTM disease state management immunizations offered utilizing clinical judgment and business understanding to develop programs and services communicating corporate clinical service initiatives to the field and ensuring understanding of each service for successful quality delivery collaborating with Market Health Wellness leadership to ensure appropriate clinical services are available and offered in the Market and determine clinical scheduling developing relationships with local health care providers to ensure successful program implementation and organizing community health events for example immunization events to expand the reach of pharmacy clinical services
Provides expertise resources and support to pharmacists and field leadership by serving as a subject matter expert and modeling best practices for clinical pharmacy services delivery techniques and patient counseling training pharmacists in the optimal delivery of clinical services for example medication therapy management MTM disease state management immunizations responding to clinical and compliance inquiries from instore pharmacists and influencing other pharmacists to be proactive participants in all patient care initiatives
Ensures continuous quality improvement in patient care and pharmacy clinical services by training pharmacists on standard operating procedures SOPs and quality improvement QI initiatives monitoring and evaluating pharmacy performance on quality initiatives and patient outcomes implementing policies for quality delivery of clinical services identifying opportunities for improvement and recommending improvements and solutions to Health and Wellness QI
Drives compliance in the delivery of clinical pharmacy services by educating pharmacists on appropriate licensure and certification requirements and ensuring pharmacists are compliant with regulatory requirements for example federal state and local related corporate policies and standard operating procedures SOPs Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and ensuring belonging awareness Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy: Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and costeffectiveness and participating in and supporting community outreach events
Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunitiesfor all associatesto thrive and perform helps to attract the best talent
Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us
Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Serve our Customers and Members Delivers results while putting the customer first
Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
Strive for Excellence: Drives continuous improvements is open to and uses newtechnologies and skills and supports others through change #LIRC2
For information about PTO see Better U is a Walmartpaid education benefit program for fulltime and parttime associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and shortform certificates. Tuition books and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility see . Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications. Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.Minimum Qualifications...
Preferred Qualifications...
Primary Location...
5311 Coldwater Rd Fort Wayne INUnited States of America
Required Experience:
Manager
Employment Type
Full-Time
