Call Center Agent
Call Center Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a Call Center Agent to join our growing team in Austin TX. The ideal candidate will handle inbound and outbound calls provide accurate information resolve customer issues and ensure a positive customer experience in every interaction. This position requires strong communication skills attention to detail and the ability to work in a fastpaced environment.
Responsibilities
Answer incoming customer calls and respond to inquiries professionally
Make outbound calls to follow up on customer requests or offer services
Resolve customer complaints with patience and efficiency
Document customer interactions accurately using internal systems
Meet daily weekly and monthly performance targets
Collaborate with team members and supervisors to improve service delivery
Stay informed about company services policies and promotions
Qualifications :
Qualifications
High school diploma or equivalent required
Previous experience in a call center or customer service role preferred
Excellent verbal and written communication skills
Strong problemsolving and multitasking abilities
Comfortable using computer systems and phone software
Ability to maintain a positive and professional attitude in all situations
Must be punctual reliable and a team player
Additional Information :
Benefits
Competitive salary ($35000 $45000 per year)
Opportunities for career growth and advancement
Ongoing training and skill development
Supportive and teamoriented work environment
Fulltime position with consistent scheduling
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
