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Job Description
Every Word Code is seeking an Entry Level Customer Service Assistant to join our growing team in Kansas City. This position is ideal for individuals who are detailoriented dependable and enthusiastic about supporting customers and internal operations. You will play a key role in ensuring positive customer experiences by providing timely assistance and handling inquiries professionally.
Responsibilities
Provide direct support to customers via phone email and inperson
Assist with processing customer orders tracking shipments and resolving basic issues
Maintain accurate customer records and update databases
Collaborate with internal departments to ensure efficient service delivery
Help identify and report common customer concerns to improve processes
Follow company procedures and represent the brand in a professional manner
Qualifications :
Qualifications
High school diploma or equivalent required
Strong communication and organizational skills
Ability to multitask and prioritize effectively in a fastpaced environment
Basic computer proficiency and comfort with office software
A positive attitude and willingness to learn
Previous customer service experience is a plus but not required
Additional Information :
Benefits
Competitive salary between $44000 and $49000 per year
Fulltime consistent schedule
Opportunities for growth and professional development
Supportive and collaborative work environment
Onthejob training to enhance communication and service skills
Remote Work :
No
Employment Type :
Fulltime
Full-time