Sr Knowledge Management Analyst Vendor Solutions (hybrid Mpls)
Sr Knowledge Management Analyst Vendor Solutions (hybrid Mpls)
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$ 71000 - 128000
1 Vacancy
Job Description
Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and certifications. In addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to wellbeing and beyond at Solutions Sr. Knowledge Management Analyst (hybrid Mpls)
Primary Function
The Knowledge Management Analyst is expected to have extensive knowledge in multiple communication vehicles to support the knowledge sharing needs of Target with their vendor partners. The Knowledge Management Analyst will leverage their expertise to provide one on one support to deliver consistent onbrand communication develop and execute training test and document system development via agile methodology and engage with TTS and Product Directors to help solve high severity systems issues.
Principle Duties and Responsibilities
Receive review edit and approve all published content on external (Partners Online) website and ondemand vendor communications prioritize and escalate system issues and create and deliver system and process training for content contributors.
Partner with business owners to understand and support their knowledge sharing goals and empower them to create and maintain usable accessible and brand right content.
Work in tandem with product teams to provide process and system expertise to drive product development.
Leverage usage statistics and analytics to inform business owners and guide content management and search optimization decisions.
Consult across enterprise when knowledge management expertise is needed often with legal and Records and Information Management
Utilize knowledge of content management and search optimization methods to reinforce standards to achieve intuitive navigation and maximize search results.
Develop writing standards and processes that define usable and compelling content while conveying a consistent brand message.
Identify future trends in knowledge sharing processes and tools evaluating benefits and providing recommendations for implementation.
Elevates the Vendor Solutions brand through routine and thoughtful coaching and development of peers (systems processes data customer service and team).
Core responsibilities are described within this job description. Job duties may change at any time due to business need.
Desired Requirements
Strong understanding of content management websites and communication systems the interrelationship between them and technical aptitude.
Demonstrated ability to negotiate engage with and influence leaders.
Enthusiasm and a passion for knowledge management.
Strong analytical skills to help drive product development
Drives workload prioritization with product/project teams/advocates for clients needs with proven results.
Demonstrated ability to maximize relationships collaborate and partner with others to meet objectives.
Requirements:
College degree; BA/BS in Journalism Communication or English preferred
5 yrs experienceproofreadingediting/copyediting and writingweb content for nontechnical professionals
Excellentspelling grammar punctuation proofreading and editing skills
Desired:
Experienceusing and optimizing contentmanagementprograms and internet search tools
Expertise in leveraging content management systems to curate maintain and distribute knowledge resources
12 years retail experience; merchandising or merchandise vendor
.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: with Disabilities Act (ADA)In compliance with state and federal laws Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process please reach out to Application deadline is : 06/02/2025Required Experience:
Senior IC
Employment Type
Full-Time
