Team Manager - Customs, IS Operational Experience
Team Manager - Customs, IS Operational Experience
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Job Description
The Team Manager in the Customs Development team will manage an agile team responsible for a legacy application CFIT and will participate in defining and applying managed services within the development team. CFIT is a core business application designed to facilitate customs and government agency filings providing:
- A consistent level of service and data to our customers
- Operational efficiency that is aligned with our business processes
- Comprehensive compliance with governmental agencies and customer requirements
The Team Manager is responsible for coaching and mentoring their team members supporting their growth and ensuring they have the tools and training necessary to perform their job. The Team Manager is responsible for ensuring their team understands expectations and how their work is tied to the Operational Experience Portfolio performance. The Team Manager is responsible for working closely with the business to understand and prioritize work coming into the team. The Team Manager will manage enterprise risk provider relationships and/or assets as required by the Portfolio Leader.
The Team Manager will report into the Senior Manager of the Customs Development Team and work directly with the program leadership and product management as well as stakeholders across the company.
KEY RESPONSIBILITIES
- Support peoples development and career growth
- Develop strategic partnership with respective business stakeholders
- Aligned with Portfolio management
- Understand support and communicate the Global IS vision and strategy
- Embrace the Process Architecture including Lean Agile and Scaled Agile Framework principles and practices
- Ensure the availability security and performance of Portfolio systems
- Deliver tangible business value through execution of a Portfolios initiatives programs and projects
- Deliver continuous improvement across IS operational responsibilities with measurable outcomes
- Ensure their people understand how their work is tied to outcomes
This position is onsite and will reside in the greater Seattle WA. area at one of the following locations depending on availability. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.
- Downtown Seattle
- Federal Way
- Lynnwood
- Bellevue (Factoria)
Qualifications :
MINIMUM QUALIFICATIONS
- Personal and professional alignment with Expeditors culture and ten critical success factors
- Proven experience as a logistics and technology oriented leader
- Strong leadership management financial communication and execution capabilities
- Experienced problem solver strong collaborator and able to provide clarity around complex topics
- Experience with DevSecOps Lean Agile and the Scaled Agile Framework (SAFe)
- Assertive personality interpersonal action and outcome driven leadership
- Ability to actively inspire coach mentor and motivate
- Ability to promote autonomy mastery and purpose through empowerment and creating leaders
DESIRED QUALIFICATIONS
- Prior team management experience
- Prior Customs Brokerage experience through development and/or operational experience
- Prior experience working on software development teams
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H1B visa) for this opportunity.
Additional Information :
Expected base salary: $95000 to $180000
Expeditors offers competitive benefits to all fulltime employees including:
- Paid vacation
- Holidays (10)
- Flexible Days (2)
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
- 401(k) Retirement Savings Plan with employer match
- Employee Stock Purchase Plan (ESPP)
- Medical Prescription Drug Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Commuter Benefit
- Employee Assistance Program (EAP)
- Training and Personnel Development Program
- Educational Assistance and Reimbursement
- Position is full time (40 hours per week) Monday through Friday
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
