Store Operations Manager (Maternity Cover)
Store Operations Manager (Maternity Cover)
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Job Description
About Us:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the bestperforming brand groups in our sector. Guided by our values and enabled by our scale and global reach we are driving fashion forward for good as one team with one vision and one plan. Thats the Power of Us thats the Power of PVH.
One of PVHs greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued and every voice is heard and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
Be part of an iconic story.
PVH is the growth platform forCalvin KleinandTOMMY HILFIGER. Through driving brand strength and relevance we are connecting our global iconic brands closer to where the consumer is going than ever before today and with future generations. Guided by our values and enabled by our scale and global reach we are driving fashion forward for good as one team with one vision and one plan. Thats the Power of Us thats the Power of PVH.
The Team
The PVH Southeast Hub is one of the most dynamic Hub organizations within PVH. We are responsible for developing the PVH brands (Tommy Hilfiger and Calvin Klein) in the emerging markets such as Italy Turkey Greece Middle East Africa and the CIS region. While covering a massive area counting 45 countries our hub is extremely diverse (25 nationalities) and has strong potential. We are ambitious and committed to unlocking our full potential and to optimize the positioning of PVH in our markets.
In this everchanging environment the opportunities are almost endless. We believe we can outcompete our best competitors through strong (consumer & product) focus and (crossterritorial) collaboration.
Associates working for the Southeast Hub are excited in managing and building relationships with our partners and colleagues across various cultures and backgrounds and enjoy a fast paced and dynamic work environment. We look for our associates to be true bridge builders have a handson mentality and thriving in a multicultural territorial channel and divisional environment.
The Role
The Manager Store Operations is the owner of all store operational services that enable a store to operate in a frictionless environment building the active bridge to the market and stores supporting on all operational/ daily tasks.
Key Responsibilities
Owning & updating local Policies and Procedures including market feedback and needs in Policy & Procedure updates.
Daily monitoring of sales data uploads to applications (e.g. Storeforce)
Managing organization and coordination tasks to ensure a smooth daily business in our stores
Actively manage local partner firms and service providers to guarantee a high quality of services
Cross functional collaboration to ensure interdepartmental integrations are operating to agreed SLAs
Monitoring in store hardware to allow for smooth running of store operations
Manage within the team the procurement of store supplies to O&O
Daily upkeep of department tasks adding new users adding new options flagging outstanding/un answered tasks analysis and review related to Storeforce/ StorIQ / Fiori / GK
Oversee and advise on daily task creation and comms via Storiq
Manage and maintain with the team local retail master data
Support with Store openings Operational set up
Work closely with Retail OPS & RAM team to set and/or implement policies procedures and systems and to follow through with implementation.
Prepare and complete action plans; implement project productivity quality and customerservice standards;
Manage and deliver (with team) operational training programs and all elements of stock control training and operations
Support with implementing profit protection framework
Monitor and react to weekly RFID stock take counts investigate and report/escalate findings
Develop processes for receiving products equipment utilization inventory management and shipping ( Instore logistic processes)
Work closely with the external stock take company to perform an analysis of our inventory and ensure we are utilizing our inventory efficiently purchasing the right store equipment maintaining solid inventory data
Ideal Candidate
Proven experience in retail store operations with a strong focus on stock management and backofhouse processes handson from day one.
Experience managing or supervising teams.
Fluency in English is mandatory
Strong inventory management skills are required
Familiarity with RFID systems is a strong advantage
Knowledge of Task Management e Workforce Management will be considered as a plus
Knowledge of POS systems
Strong organizational and communication skills.
Proactive mindset problemsolving attitude and the ability to work independently.
Be valued.
At PVH we recognize that our people are our greatest asset. Thats why we prioritize the health happiness and wellbeing by offering a comprehensive benefits package that goes beyond the basics. We want to create a culture of care that fosters loyalty commitment and a sense of belonging and were proud of it.
PVH Europe and ourbrandsTOMMY HILFIGER and CALVIN KLEIN are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity qualified applicants will be considered without regard to age ethnicity ability gender gender expression gender identity nationality race religion or sexual orientation.
Be part of it.
PVH Europe and ourbrandsTOMMY HILFIGER and CALVIN KLEIN are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity qualified applicants will be considered without regard to age ethnicity ability gender gender expression gender identity nationality race religion or sexual orientation.
PVH Corp. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race ethnicity color sex gender identity or expression age religion national origin citizenship status sexual orientation genetic information physical or mental disability military status or any other characteristic protected under federal state or local law. In addition to complying with all applicable laws PVH is also committed to ensuring that all current and future PVH associates are compensated solely on jobrelated factors such as skill ability educational background work quality experience and potential.
Required Experience:
Manager
Employment Type
Full-Time
