Credit Controller

Organisation:Eastern Shires Purchasing Organisation (ESPO) part of Leicestershire County Council.

Work Location:Barnsdale Way Grove Park Enderby Leicester LE19 1ES

Salary:Grade

WorkingHours: Full Time 37 hours (includes hybrid working 12 days in the office)

ContractType:Permanent

Closing Date: 31st May 2025

Interview Date(s):4th June 2025

Do you want to work for an organisation which is a market leader and has strong organisational values as its ethos

About the Role

To implement credit control procedures under the guidance of the Accounts Receivable Manager. The main aim is to maintain a more structured debt recovery procedure for ESPO sales ledgers by instigating verbal and written communications to pursue overdue debts.

• Review sales ledgers regularly to identify overdue accounts and act to recover debts
• Generate dunning letters review them and send to customers
• Decide on use of either telephone or email method of debt collection
• Maintain the credit diary database of all customers communication
• Respond and provide advice and guidance to customers on queries raised in accordance with our customer charter
• Generate monthly customer statements and send them out
• Process credit/purchase card payments
• Prepare and send documents for legal proceedings to legal team

About You

To apply for this post you must:

• Have a GCSE in Maths and English grade C or above
• Have experience of working in a busy office/accounts environment
• Understand and be able to use MS Word Excel and Outlook to initiate enquires and correspond with customers/suppliers and other departments
• Have sales ledger experience including invoicing credits and the collection outstanding debts
• Be numerate computer literate and can work as part of a team
• Have good communication/interpersonal skills
• Be trained in customer care and telephone technique

Wed also expect you to share and will ask you to evidence when you have demonstrated them as part of the interview process.

What we offer:

• Flexible working opportunities and access to employee benefits portal with car lease scheme.
• 25days annual leave plus bank holidays (increasing to 30 after 5 years service) and a scheme to buy additional leave.
• Local Government Pension Scheme with a generous employer contribution.
• Great office location next to Fosse Park with free onsite parking and easy access to M1 and M69.

Interested in Flexible Working

We are keen to support employees to balance their working life with other commitments. Thereforewherever possible we will consider working arrangements that suit an individuals personal circumstanceswhilst still meeting the needs of ESPO. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This mayinclude requests for termtime working parttime hours compressed hours flexible start and finish times home/remote working etc.

For more information or an informal discussion please contact:

Michele Noble Accounts Receivable Manager

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How to Apply

ESPO is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the customers we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job please click Apply Now. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section more information see theHow to Applysection on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

If you have any technical issues when trying to apply for this post pleasecontact our Employee Service Centre: applying for this post you agree to ourTerms and Conditions.