Receptionist
Receptionist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Description
Home House the epitome of elegance and prestige is seeking a dynamic individual to join our Reception team as a Receptionist.
Why Home House
Join our family:Become part of a team that prides itself on delivering unparalleled experiences and setting the standard for luxury hospitality.
Career growth:Elevate your career in hospitality within a renowned establishment with opportunities for advancement and skill development.
Prestigious environment: Work in one of Londons most exclusive private members clubs in an opulent setting.
Exceptional standards:Embrace our commitment to excellence in service where attention to detail and impeccable presentation are paramount.
Vibrant atmosphere:Immerse yourself in the unique energy of Home House.
Your purpose
Follow our Standard OperatingProcedures consistently in order to maintain our standards of guest service andprovide a warm welcome to each member and guest.
Aidguests throughout their stay in a friendly and professional manner includingproviding information and booking services.
Havecomplete knowledge of facilities room rates promotions and hours of operationacross both Houses so that you can positively approach bedroom room serviceand F&B outlet sales opportunities.
Handleall guest enquiries and special requests to standard liaising withHousekeeping and Maintenance when required.
Assistguests in a courteous and helpful manner completing bedroom checkinprocedures in full offering cloakroom facilities and escorting guests to therelevant area of the House as required.
Strictlyadhere to valuable items left luggage and lost property procedures.
Effectivelyliaise with Housekeeping to advise them of departures arrivals extended staysand special requests.
Ensureeach membership card is swiped and guests are signed in upon arrival.
Whenoperating the telephones always ensure that the lines are covered and callsforwarded efficiently.
Handleall reservation requests with care following procedures in order to convertinto bedroom F&B outlet or events bookings.
ManageAlacer effectively to maximise bedroom bookings and covers particularly atpeak times.
Encourageand respond to guest feedback.
Maintainthe confidentiality and security of all visitors and their guests.
In return what do we offer
A supportive and inclusive work environment where your contributions are valued.
Opportunities for career advancement and ongoing training.
Competitive salary and pension.
Private health insurance and Employee Assistance scheme.
Gym and retail discounts.
50% taxi contribution for latenight shifts.
Complimentary meals on duty.
InHouse experiences at both Home House and Home Grown.
Wagestream.
Full uniform is provided.
If you feel this is the perfect role and environment for you please share your CV. We look forward to hearing from you!
Welcome Home
Employment Type
Full-Time
