Housekeeping Manager
Housekeeping Manager
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Job Description
Who We Are
For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a worldwide Christian church each year we help more than 2 million people providing necessities such as food clothing and shelter. In addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith and valuesbased organization we hire and serve people of all backgrounds and walks of life there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.
Job Description:
Position Purpose summary:
The Housekeeping Manager I role manages and oversees the delivery of housekeeping and laundry operations of the Ministry Unit/Facility.
This position ensures that all areas are maintained to the highest standards of cleanliness and hygiene. The incumbent will ensure compliance with all applicable health regulations fostering a safe and welcoming environment for employees/clients/guests.
ACCOUNTABILITIES:
General MANAGEMENT
- Provide leadership oversight and direction to all aspects of housekeeping and laundry operations
- Communicate clearly and effectively both orally and in writing to all internal and external contacts; maintain effective cooperative relationships with designated external partners.
- Advise maintenance team of major maintenance issues/needs.
- Identify deficiencies and implement specific actions to improve operation and function of support services and to ensure that housekeeping and laundry are delivered successfully.
Housekeeping
- Plan direct and implement housekeeping procedures with respect to equipment and care of facilities.
- In consultation with the management conduct a risk assessment as required make recommendations and implement preventive measures.
- Oversee general cleaning which includes daily vacuuming and dusting; cleaning and disinfecting washrooms and guestrooms; replenishing of supplies as needed; making all beds before guests arrive and washing of all bedding when guests leave.
- Maintain housekeeping checklists/logs for all rooms; coordinates and participates in scheduled housekeeping services/procedures; deep cleaning and ensure housekeeping guidelines meet government standards.
- Oversee the laundry facilities to ensure correct laundering of all linens.
PEOPLE LEADERSHIP
- Participates in the recruitment selection and orientation for the support services staff.
- Recommends disciplinary actions including termination in conjunction with the Executive Assistant Director Director Human Relations THQ/DHQ standards and the collective agreements.
- Organizes and assists with staff training in accordance with the facility policies.
- Schedules conducts and documents supervision.
- Conduct Performance Reviews and Evaluations.
MANAGERIAL/Technical Leadership RESPONSIBILITY:
- Reports directly to the Executive Director
- Direct reports: manages a facility team which may include housekeepers custodians maintenance workers laundry personnel.
FINANCIAL AND MATERIALS MANAGEMENT:
- Has no formal budget responsibilities but may provide input and/or recommendations in preparation of budgets with respect to the departments being supervised.
- Responsible for the safekeeping of materials and equipment.
- May be authorized to handle small amounts of cash.
- Little input to annual budget or revenue projections
WORKING CONDITIONS:
- The incumbents typical work environment is an office with considerable amounts of administration work and offsite meetings.
- Required to be available via cell phone in emergencies.
- Working conditions may be isolated may include a work or oncall schedule affecting lifestyle dealing with verbal abuse angry or abusive people.
- The incumbent may have little to moderate travel required.
- Potential exposure to hazards: physical attack from members traffic accidents when driving.
- May be required to lift up to 35 lbs.
- Potential exposure to hazards: infectious diseases toxic chemicals scabies lice and/or bed bugs emergency response situations (fire bomb threat etc.) and other potentially dangerous situations; domestic cleaning supplies; bodily fluids/wastes sharp objects dirt/dust/odor hot equipment (ovens stoves etc.).
Education Qualifications and Certifications:
- The successful job applicant must have a formal postsecondary/college program diploma of two academic years.
- An equivalent combination of education and experience may be considered.
Experience and Skilled Knowledge Requirements
- A minimum of three (3) years of experience in in housekeeping management and supervisory experience.
- Proficient in Microsoft Office (i.e. Word Excel Publisher Access and PowerPoint Outlook) and ability to use/search on the Internet.
- Working knowledge of housekeeping procedures & techniques.
- Criminal Record Check including vulnerable sector check required by candidate.
Compensation:
The target hiring range for this position is $23.87 to $29.83 with a maximum of $35.80.Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.
Required Experience:
Manager
Employment Type
Full-Time
