Housekeeping House Attendant

Why Ballys

Ballys Corporation is a global casinoentertainment company with a growing omnichannel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a firstinclass sports betting platform and Bally Casino a growing iCasino platform.

Role:

Cleans and maintains hotel corridors; ensures that storage closets are stocked with supplies.

Responsibilities:

Enhances the guest experience by providing exceptional service and beautifully maintained floors.
Vacuums carpets.
Sweeps Mops and removes trash from guest landings.
Cleans walls as needed.
Cleans vending areas.
Removes linens and trash from Room Attendant carts.
Delivers guest request items.
Prestrip rooms of dirty linen and trash needed.
Keeps all storage areas and linen rooms in a clean and satisfactory condition as well as stocked with needed items. (amenities linen terry glassware etc.).
Sanitizes glassware.
Greets guests passing in public areas establishes eye contact.
Uses cleaning chemicals as instructed.
Uses safety equipment as required.
Follows safety protocols as required.
Uses & maintains equipment as trained.
Communicates all maintenance issues to supervisor.
Executes assignments within acceptable time ranges.
Secures master keys while working.
Collects/secures lostandfound articles and turns in to Housekeeping Dispatch.
Trains new employees as needed.
Controls inventory of supplies in assigned storage lockers.
Assists with floor attendant duties as needed. (Shampoo carpets Scrub floors etc.)
Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction revenues as well as reducing costs.
Establishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation productivity morale and guest service.
Resolves guest issues.
Apply and remove mattress and box spring cover.
Responsible for Biohazard cleanup in assigned areas.
Deliver remove and discard mattresses box springs and other furniture as needed.
Adheres to department and property policies and procedures.

Upholds the Mission Statement We create authentic experiences that rock.
Represents Hard Rock Biloxi in the most positive manner with guests coworkers managers and vendors.
Lives by the Hard Rock Values!
Maintains knowledge of the property including memorabilia.
Unloads shipping and receiving items into designated storage areas
Assists with hurricane/storm preparation: moving pallets boxes equipment etc. into designated safe areas
Assist with hurricane/storm clean up: hotel/public areas

Qualifications:

High school diploma or GED.
High energy level.
Good judgment and common sense.
Ability to work a flexible schedule.
Ability to communicate basic information to others.
Ability to understand and promulgate written memos instructions regulations.
Must be able to lift 50 pounds

Training
All employees are required to complete mandatory compliance training within thirty (30) days of hire date then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:

Active Shooter Awareness Training
General Employee Safety Training
Hazard Communication
Responsible Gaming Awareness Training
Title 31 Introduction Overview
Title 31 SAR Incident Reporting Awareness Training*
Sexual Harassment Awareness for Frontline

Working Conditions

Physical Demands How Often Environmental Conditions How Often
Standing C Extreme Cold R
Walking C Extreme Heat R
Sitting R Temperature Changes R
Lifting F Wet F
Carrying F Humid R
Pushing C Noise C
Pulling C Vibration C
Climbing O Hazards O
Balancing C Atmospheric Conditions R
Stooping F Cigarette Smoke F
Kneeling C
Crouching F
Crawling O
Reaching F
Handling C
Grasping C
Feeling C
Talking O
Hearing C
Repetitive Motions F
Eye/Hand/Foot Coordination C

CConstantly (58 hours per shift) FFrequently (25 hours per shift) OOccasionally (Up to 2 hours per shift) RRarely (does not exist as regular part of job)

Please check the physical strength of the job from the categories listed below.

Little physical effort
Light work
Medium work
X Heavy work
Very heavy work

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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