IT Help Desk Support
IT Help Desk Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
USD 50000 - 55000
1 Vacancy
Job Description
Level I Systems Engineer
Empower Your IT Career with Growth Flexibility and Outstanding Perks!
At StoredTech we dont just provide IT supportwe create exceptional experiences for our clients and our team! If youre a techsavvy problem solver who loves working in a fastpaced environment this is the perfect opportunity to grow your career with a company that values your wellbeing worklife balance and professional development.
As a Level I Systems Engineer youll play a vital role in ensuring our clients IT systems run seamlessly while delivering topnotch service and client delight!
Why Join StoredTech
We believe in taking care of our team as much as we do our clients. Thats why we offer:
Birthdays Off Because Your Special Day Matters!
Free Aura Digital Protection for You and Your Entire Family Keep your personal information safe.
Flexible Work Scheduling Balance work and life with ease.
Career Advancement Opportunities We invest in your growth!
A Fun Engaging Work Environment Enjoy perks like a stocked snack bar exercise equipment & popcorn machines.
What Youll Do:
- Provide exceptional technical support via phone email and remote assistance tools.
- Diagnose and resolve hardware software and network issues efficiently.
- Support clients remotely or onsite with a smile and a customerfirst attitude.
- Collaborate with fellow engineers to ensure smooth system operations.
- Utilize critical thinking and established procedures to resolve client needs.
- Escalate complex technical issues to senior engineers when necessary.
- Install configure and maintain hardware software and network systems.
- Document all support interactions for transparency and knowledge sharing.
- Stay up to date with industry trends and new technologies.
What You Bring:
- 13 years of technical support experience (preferably in an MSP environment).
- Experience troubleshooting M365 Windows operating systems and network issues.
- Familiarity with virtualization technologies (VMware HyperV) and cloud platforms (AWS Azure) is a plus.
- Strong problemsolving skills and a passion for helping others.
- Excellent communication and teamwork skills.
Perks & Benefits That Set Us Apart:
Generous Paid Time Off Policy
401k Employer Matching
Free Employee Assistance Program (EAP)
Standalone Telemedicine Plan
Medical (including a $0 cost employee plan!)
Dental & Vision Insurance
Employer Paid STD LTD & Life Insurance
$2000 Employee Referral Bonus
Certification Incentives to Advance Your Career
Coffee & Snacks to Keep You Fueled!
Join us and be part of a company where your growth happiness and success matter!
Employment Type
Full-Time
