We are looking for an Assistant Manager for our new Seattle store location! We are looking for someone who is available full time available to work on weekends and has a passion for menswear.
Company Description
Taylor Stitch is a mens lifestyle company headquartered in San Francisco CA. We design and sell timeless highquality and sustainable clothing. We pride ourselves on providing exceptional and seamless customer service on and offline. We are dedicated to maximize the potential of each day by maintaining a clean organized and shoppable atmosphere for every customer.
Our Values
- Operate with Integrity
- Customers First
- Shopkeeper Mentality
- 1% Better Everyday
- Our product is Responsibly Built for the Long Haul
Job Description
The Taylor Stitch Assistant Manager is an integral part of the success of our brick & mortar locations. In this position you will not only represent the Company and its values to customers on a daily basis but grow and develop as a manager alongside our growing company as well. Our stores are exciting hubs located in vibrant neighborhoods where we seek to offer worldclass customer service in a friendly and casual atmosphere while driving topline sales. Responsibilities:
Sales and Customer Service
- Actively greet and engage with every customer
- Offer customers polite and supportive guidance on style and fit
- Learn and incorporate extensive product knowledge into customer interactions highlighting the unique features and benefits of our products
- Collaborate with the ecommerce customer service team in order to provide a seamless customer experience
- Handle returns exchanges repairs alterations and customer concerns with care and understanding
Operations
- Meticulously maintain a clean wellmerchandised store and stockroom
- Assist in maintaining accurate inventory in your store on a daily basis
- Assist in the management of clothing alterations
- Maintain an exceptionally wellmerchandised store that is dynamic and engaging
- Maintain inventory of the store by ordering stock replenishment from our warehouse
- Delegate tasks and offer feedback to any employees under your purview
- Count in/out register on a daily basis.
Qualifications
General Requirements
- Previous retail or sales experience desired
- Excellent sales and customer service skills
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Selfmotivated proactive and positive demeanor
- Ability to work effectively with a team
- Ability to work weekends
Physical Requirements
- Ability to stand for up to 8 hours
- Ability to walk up and down staircases carrying boxes product and other store related items
- Ability to regularly perform store cleaning and maintenance
- Ability to safely lift boxes up to 30lbs
- Comfort using ladders
Compensation:
$22/hour plus commission
Required Experience:
Manager