Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
A successful Customer Service Representative must consistently demonstrate the companys Mission and Values. Must have good oral and written communication skills in order to effectively interact with customers drivers and other team members in person and on the telephone. They must be customer serviceoriented as well as teamoriented and must have good organizational skills. A successful Customer Service Representative must be able to effectively manage multiple tasks simultaneously and deal with a constantly changing atmosphere. Finally they must have a strong mindset for growth as we are continuously striving to expand business.
Essential Duties and Responsibilities include but are not limited to:
- Maintaining and developing business opportunities with the companys current customer base.
- Servicing customers freight and shipment needs on a daily basis.
- Strategically planning customers freight to ensure ontime service while also balancing our drivers needs.
- Cultivating new business opportunities with prospective customers and freight brokers.
- Updating and maintaining various customer TMS portals.
Qualifications :
- Existing or prior proven experience in a corporate customer service role (Required)
- Supply Chain or logistics experience (Preferred)
- Excellent written and oral communication skills (Highly desired)
- Proven experience and technical understanding of Microsoft Office Suite including MS Excel MS Word MS Teams MS Outlook
- A positive attitude and willing to collaborate in a TEAM environment
- A strong sense of urgency
Education:
- High School Diploma/GED
- 13 years experience in the field
- Background in Marketing Operations Sales and Supply Chain Management***
Additional Information :
This job is a salary position with no guarantees for career progression. This does not mean that you will not be considered for other positions or opportunities.
PS Logistics complies with all applicable equal employment laws including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
