Customer Service Representative
Customer Service Representative
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Job Description
About us
We FMC Agricultural Solutions provide innovative crop protection solutions to growers around the world. Thanks to the commitment of our 5200 employees we are one of the six largest crop protection manufacturers in the world.
For more information please visit .
For our office in Kiev we are looking for a
Customer Service Representative
What youll do with us:
As a Customer Service Representative you will play a key role in ensuring smooth and efficient business operations at FMCs Kyiv office. You will be responsible for overseeing endtoend customer service processes including import and export coordination document management and logistics support. In addition you will contribute to internal process optimization and participate in sustainability initiatives that reflect FMCs commitment to environmental responsibility.
Key Responsibilities:
- Manage import/export operations ensuring all customs documents (invoices certificates sales agreements) are complete and compliant
- Coordinate goods registration warehousing and inventory activities including monthly/quarterly reconciliations and annual stocktaking
- Support the endtoend sales process from agreement preparation to afterseason rebate coordination
- Prepare internal documentation for sample releases and demo trials
- Participate in sustainability initiatives such as Agro Varta focused on pesticide packaging disposal in cooperation with the European Business Association
- Ensure smooth operation through crossfunctional coordination with legal registration customs brokers and logistics teams
Your qualification & attributes:
- A high school diploma or equivalent is required; a higher degree is highly regarded
- Solid experience in customer service operations particularly within SAP systems
- Proficiency in Microsoft Office (Excel Word PowerPoint) and familiarity with SAP AFO and FIORI
- Strong communication skills along with empathy problemsolving ability patience and adaptability
- Exceptional attention to detail and the ability to manage multiple documentation workflows
- Fluent English both spoken and written
Are you ready to make an impact
If youre passionate about making a difference and share our values of diversity collaboration and quality we encourage you to submit your application today. We eagerly await hearing from you!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
