Italian speaking -Customer Support Representative Remote in PT
Italian speaking -Customer Support Representative Remote in PT
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Job Description
Are you an Italian speaker looking for an exciting opportunity abroad
We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already living in Portugal this position is fully remote allowing you to work from anywhere in the countryexcept the islands. This role offers the chance to work in a dynamic multicultural environment while developing your customer service skills.
Key Responsibilities:
Handle inbound customer inquiries via phone email and chat
Assist with product information troubleshooting and issue resolution
Deliver excellent customer service while ensuring a positive customer experience
Follow up on customer requests and escalate issues when necessary
Requirements:
- Proficiency in Italian (C1/C2 level)
- Already residing in Portugal (remote work available from any city except the islands)
- Strong English communication skills (C1 level)
- Exceptional problemsolving and interpersonal skills
Additional Information:
- Must hold a European passport (visa sponsorship is not provided)
- Previous experience in customer service is advantageous but not required
Whats Offered:
Competitive salary and performancebased incentives
Full training provided
Opportunity to work in an international environment with career growth potential
Employment Type
Full Time
