Insurance Verification and Authorization Specialist - Virtual Assistant
Insurance Verification and Authorization Specialist - Virtual Assistant
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Job Description
This is a remote position.
Are you passionate about supporting a vibrant active community while making a real difference in the world of physical therapy Join our client s dynamic womanowned physical therapy practice based in Washington state specializing in outdoor enthusiasts and pelvic health!
Virtual Rockstar is seeking an Insurance Verification and Prior Authorization Specialist.
Our client s practice is dedicated to empowering patients runners hikers cyclists skiers and more to be proactive with their health and enjoy lifelong adventures in the outdoors. They pride themselves on leading community talks and classes focused on injury prevention and conditioning.
Responsibilities:
Insurance Verification & Authorization: Verify patient insurance coverage obtain preauthorizations for procedures and clarify coverage details with insurance providers.
Billing & Records Management: Assist with billing corrections in collaboration with our billing team maintain patient records and ensure patient privacy and confidentiality.
Patient & Provider Interaction: Manage referrals from other healthcare providers respond to patient queries and follow up with patients postsession.
Documentation & Communication: Input information and documents into patient charts ensure intake forms are complete and handle faxes emails and phone calls.
Administrative Tasks: Maintain electronic medical records manage appointment waitlists and assist with data entry and basic report generation.
Additional Projects: Participate in Canva projects if interested assist with patient scheduling and support the Lead VA with various backend tasks.
Requirements
Experience: Familiarity with insurance verification prior authorizations and electronic medical records.
Technical Skills: Proficiency in Gmail Google Meet Google Drive Excel and experience with Prompt EMR is a plus.
Skills: Strong attention to detail excellent organizational skills and the ability to manage multiple tasks effectively.
Communication: Exceptional verbal and written communication skills with a friendly and professional demeanor.
Availability: Ability to work remotely with reliable internet access and maintain confidentiality and patient privacy.
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Previous experience in a medical administrative role (medical assistant, medical receptionist, or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.
Employment Type
Full Time
