Principal Software Engineer(Service now development and implementation)
Principal Software Engineer(Service now development and implementation)
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Job Description
Altera a member of the N. Harris Computer Corporation family delivers health IT solutions that support caregivers around the world. These include the Sunrise Paragon Altera TouchWorks Altera Opal STAR HealthQuest and dbMotion solutions. At the intersection of technology and the human experience Altera Digital Health is driving a new era of healthcare in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Experience:
total 12 yrs. of experience as ServiceNow Developer
Worked in ITSM ITOM CSM organizational structure.
Experience in implementing the following Core ITIL Process modules: Incident Problem Change Service Catalog and CMDB
Prerequisite:
ServiceNow Design and Development experience
ITIL knowledge
ServiceNow System Admin Certification
ServiceNow Certified Application Developer
Written and verbal communication skills
Experience of working in multidomain structure in ServiceNow
Responsibilities:
Work on major and complex development projects/enhancements for ServiceNow. Customizing the tool as per business requirements.
Handle troubleshooting tickets in ServiceNow. Design prototype implement test and deploy business rules technical solutions such as client scripts UI pages/actions/policies ACLs and notifications ServiceNow APIs SSO SAML SSL Web Services LDAP JDBC ODBC REST SCP FTPS development skills such as HTML CSS Angular JS
Release management: Create and use update sets to move customizations between ServiceNow instances peer review codes
Design and maintain a highly available and recoverable environment.
Design/manage ServiceNow architecture and Integrations.
Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
Write technical documentation : functional specifications development instructions design documentations.
Proactively keep ServiceNow certifications up to date
Mentor and share technical knowledge with service management team.
You will be required to work with Project managers Process owners and other stakeholders.
Qualification:
Bachelors degree in Computer Science/IT or relevant work experience
Shift :
Evening shift 5pm 2am IST
Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race color religion age national origin ancestry ethnicity gender gender identity gender expression sexual orientation marital status veteran status disability genetic information citizenship status or membership in any other group protected by local law.
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Required Experience:
Staff IC
Employment Type
Full Time
