Senior Software Engineer - Go / Golang
Senior Software Engineer - Go / Golang
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Job Description
Job Description
Zendesks people have one goal in mind to make the customer experience better. Our products help more than 170000 global brands (like Discord Calm and Skyscanner) to make their billions of customers happy every day. Our engineering team in Australia works at a scale that most companies only dream about and where the challenges start to get seriously exciting. In fact our global engineering team is one of the most widely dispersed in the world with people across nearly every continent. This means you will get a chance to do cool things with a diverse bunch of people while working in an office that is home to some of Zendesks most loved products.
Note: This is a hybrid role combining remote and onsite work requiring 3 days in the office and relocation to Pune.
Who you could be working with
Youll be part of a highperforming team responsible for building distributed high scale and dataintensive integrations that extend our marketleading core SaaS product. Partnered with other SaaS providers and cloud vendors (e.g. Slack Atlassian and AWS) our products commonly incorporate the latest technologies and features to provide cuttingedge solutions to our customers. We enjoy working with Engineers who possess a strong growth mindset are enthusiastic at problemsolving and can demonstrate leadership qualities. Our integrations process around 10 million events per day so you will be challenged by the global scale and complexity of these systems.
What youll get to do each day
Experience designing leading and implementing customerfacing software projects. We need you to have experience with good and bad software projects and to have an opinion on what helps us lean more towards good.
Excellent communication skills both written and verbal and the ability to influence others within the organisation with diplomacy and tact.
Detailoriented with a focus on the delivery of quality work with a mindfulness of timelines needed for the business.
Ability to influence with authority inspire and mentor others.
Use best practices at every stage of the development cycle peer code review and rapid deployment.
What you bring to the role
Strong commercial software engineering experiencein Golang building in high volume applications
2 years of experience in frontend development using JavaScript and React.
A focus on ensuring that solutions being designed and built today will still meet needs over the next 18 months
Experience identifying and solving reliability problems at scale while working across full stack
Able to manage time effectively to allow a balance of individual contribution and being interruptible to assist with issues and queries from other engineers
Experience building integrations with popular SaaS products such as Jira Slack Shopify Microsoft Teams.
Tech Stack
Our code is written primarily in Golang JavaScript / TypeScript.
Our frontends use frameworks including React Redux React Testing Library Cypress Jest.
Our servers live in AWS.
Our applications/services are deployed via Spinnaker to Kubernetes.
Our data is stored in Aurora/MySQL DynamoDB and S3.
Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based.
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific inoffice schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any preemployment testing or otherwise participate in the employee selection process please send an email to with your specific accommodation request.
Required Experience:
Senior IC
Employment Type
Full-Time
