Service Desk opening in a leading MNC Hyderabad
Service Desk opening in a leading MNC Hyderabad
Posted on :
18-05-2025
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1 Vacancy
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Job Description
Opening for service desk role for Hyderabad location for Fresher and Experience both Salary upto 7 lpa
Job Title: Service Desk Associate
Location: Hyderabad (Work from Office)
Fresher Salary: 3.5 LPA
Experience Salary: Upto 7 lpa
Joining: Immediate Joiners Only
Job Overview:
Wipro is hiring Service Desk Associates for its offices in Hyderabad We are looking for candidates with excellent communication skills and technical knowledge to provide highquality IT support. If you are ready to relocate a relocation bonus will be provided also
Key Responsibilities:
Provide firstlevel IT support to endusers via phone email and chat.
Diagnose and troubleshoot hardware software and network issues.
Log incidents track resolutions and escalate complex issues as needed.
Ensure timely resolution of IT service requests to meet SLAs.
Maintain accurate records of technical issues and resolutions.
Collaborate with internal teams to enhance user experience.
Requirements
Required Skills & Qualifications:
Education: Graduation is mandatory; technical graduation is preferred.
Communication: Excellent English communication skills are mandatory.
Technical Knowledge: Basic understanding of IT concepts networking and troubleshooting.
Availability: Only immediate joiners will be considered.
Benefits
Benefits:
Competitive salary of upto 7 Lpa
Relocation bonus for candidates moving to Hyderabad
Opportunity to work with one of the leading IT companies.
Career growth and learning opportunities in IT support.
Required Skills & Qualifications: Education: Graduation is mandatory; technical graduation is preferred. Communication: Excellent English communication skills are mandatory. Technical Knowledge: Basic understanding of IT concepts, networking, and troubleshooting. Availability: Only immediate joiners will be considered.
Education
Education: Graduation is mandatory; technical graduation is preferred. Communication: Excellent English communication skills are mandatory. Technical Knowledge: Basic understanding of IT concepts, networking, and troubleshooting. Availability: Only immediate joiners will be considered.
Employment Type
Full Time
Key Skills
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