Location: Remote Based in Greece
Employment Type: Fulltime
Work Model: Fully Remote
Remote French Customer Support Specialist Work from Anywhere in Greece
Are you fluent in French and excited by the opportunity to provide toptier customer support while working remotely in Greece Join our dynamic team as a Remote French Customer Support Specialist and make a real impact by helping customers enjoy seamless service from the comfort of your own home. Embrace the freedom of a fully remote position while developing your professional skills and working with a truly global team.
Some of your daily tasks:
- Communicating through various channels (email chat & phone) to address product or service issues.
- Advising customers on the proper use of their electric appliances.
- Handling customer complaints in an efficient manner clarifying their needs and determining the cause of the problem.
- Expediting corrections and/or adjustments; following up to ensure resolution.
- Assisting with the processing of refunds or exchanges.
- Arranging the placement of orders.
Well love it if you have:
- High level of fluency in French.
- Good communication skills in English.
- Customer support/troubleshooting experience will be appreciated.
- Familiarity with the brand is preferred.
- Strong verbal and written communication skills utilizing active listening.
- Experience within the household appliance/commercial equipment industry is a plus.
- Comfortable with the use of basic technology tools.
- A positive cando attitude that shines through every interaction.
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you))
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
- The opportunity to work for a Great Place to WorkCertified Company that fosters diversity offering equal opportunities to all regardless of gender ethnicity religion culture or age
How to Apply Start Your Remote French Customer Support Career in Greece
Are you ready to take your customer support skills to the next level from the comfort of your home in Greece Apply now by submitting your CV in English. We welcome applications from candidates of all backgrounds and are committed to fostering a diverse inclusive workplace. Begin your remote journey as a French Customer Support Specialist and help us deliver outstanding service across the globe!