Lighting Technician

Job Purpose:

Responsible for the lighting planned maintenance and emergency repair work in approximately 100 M&S stores to predetermined standards in an efficient and costeffective manner whilst complying with the laiddown Company Health and Safety policy.

Key Accountabilities:

Show you Care:

• To comply with the company Health and Safety Policy regulations.

• To work with company and M&S colleagues to ensure laiddown standards of quality are maintained at all times.

• To ensure that all members of the lighting team are aware of and understand company practices and procedures relating to lighting installations.

• Ensure all mandatory training evolve modules and training are completed.

Make it Happen:

• To respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary.

• To complete the PPM schedules within agreed timescales and to ensure all necessary paperwork is completed accurately and to the laiddown procedures.

• To carry out all tasks assigned within the allotted time period to the satisfaction of the company and client.

• To identify nonrepairable faults in lighting equipment and promptly advise the Area Maintenance Manager of findings with recommendations regarding suitable replacement.

• To advise the store manager of any repair and maintenance issues relating to lighting that are likely to affect the smooth running of the store.

• Monitor and update the Mercury system including live job updates.

Be your Best:

• To ensure all tools and equipment necessary (as per company tool list) to complete maintenance and repairs are available and serviceable at all times.

Strive to Improve:

• To attend training courses as and where necessary and to ensure personal and lighting job skills keep pace with technical developments.

• To carry out surveys and complete reports as required by the Area Maintenance Manager.

We are One City:

• To represent the company in a professional and competent manner at all times and develop a good working relationships with City and M&S colleagues.

• To supervise monitor and control the work attendance and timekeeping of the Lighting Mate(s) to ensure quality standards and efficiency are maintained.

• To assist lighting technicians in other areas when requested to do so by the Area Manager.

• To attend cell meetings as and when required.

• To comply with any other reasonable request or instruction from the City Management Team.

Knowledge Skills and Abilities:

General Education

• Educated to GCSE / Standard Grade level Professional/Academic/ Vocational Qualifications

• NVQ Level 3/City and guilds 236 Part 1 2 or equivalent in electrical installation/Maintenance.

• City and Guilds 2382 17th Edition or 18th Edition(new).

Specialist Requirements

• Electrical Edition Wiring Regulations is essential.

• Basic installation of lighting in stores e.g. cable glands conduits track light density and spread cable types and loadings is essential.

• Ability to maintain/repair the full range of lighting equipment in an M&S store to recognised standards e.g. filament fluorescent mercury vapour sodium low voltage car park

• Ability to locate electrical feeds to lighting systems and follow safe isolation procedures pre and post works

• Ability to mark up distribution legends within supply boards if required

• Ability to work at heights and competent in the use of steps and ladders.

• Ability to distinguish colours to the standard required for lighting.

• Full current driving licence

• Degree of flexibility required. Will be required to stay away from home occasionally.

• Willingness to work flexible hours. Night shift may be required.

Demonstrated Behaviours

• PC literate ability to work from and operate via ipad / tablet for recording of tasks Good communication skills (written and verbal)

• Quality of repairs and maintenance

• Speed and efficiency of work

• Response to service call requests within agreed response times

• Helpful/friendly manner

• Customer focus

• Selfmotivation

• Ability to work with minimal supervision.

In 1985 husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal to make a positive change in the facilities management industry.

The Haugheys founded their enterprise on the values of collaboration and transparency replacing client/contractor relationships with longterm mutually beneficial partnerships. Each partner receives a unique strategy shaped bythe needs of the business and implemented by a bespoke selfdelivered model.

It is this focus that has allowed the City Group to grow from its humble beginnings into one of the worlds most trusted facilities management companies. The business now employs over 12000 people and has established divisions across Europe Australia North America and Asia. It has also diversified the services it offers to include maintenance and engineering technical procurement and support cleaning and ancillary services across retail residential and commercial markets.

Now more than three decades into its story City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism quality customer service and value with partners around the globe.