Spa Therapist (£14.42 per hour) Marine North Berwick

With enviable views of the Firth of Forth and Bass Rock Marine North Berwick rises from the East Lothian landscape to offer guests a quietly elegant escape.

We are looking for a Spa Therapist to join the team. It is a distinguished team of hospitality enthusiasts. The hotel has recently reopened following a full hotel refurbishment.

What will I be doing

• Developing a rapport with Guests to provide outstanding service
• Provide industry leading treatments to each and every guest
• To ensure smooth daily operation of all aspects of the spa
• Have detailed knowledge of all retail and professional products and services that the Spa provides
• Optimise bookings from guests which includes upselling and upgrading regularly
• Provide treatment protocol with the Guest
• Provide a seamless service to the various areas and ensure the guest has appropriate refreshments
• Provide Guest with thorough aftercare and homecare advice
• Work on reception when required handling filing handling payments bookings and telephony needs from time to time
• Comply with all legal and organisational policies
• Work alongside Spa Manager to offer support as required
• Manage Spa booking diary
• Complete product stock takes on a monthly basis
• Maximise retail sales opportunities to all clients

What are we looking for

• NVQ level 3 in Massage & Beauty Therapy and three years or more practical experience within the industry
• A professional positive attitude
• Persuasive retail sales skills
• Impeccable time management
• Excellent organisational skills
• Ability to work weekends
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Excellent communication and immaculate presentation
• Proficient in IT
• High resilience and adaptability

The Perks

• Enrolment in pension from Day 1 for all eligible team members
• Meal on each shift in a dedicated team member restaurant
• Access to everyday discounts from high street retailers
• Discounted hotel room rates for you and your family (T&Cs apply)
• Refer a Friend Scheme just by putting a good word in for a friend you could earn some extra cash
• Access to participating in healthcare plans and insurance plans just in case
• Positive team working environment
• Monthly published schedules
• Bespoke uniform

Equal Opportunities

We are committed to recruitment practices that do not discriminate against any job applicant because of age disability gender reassignment race religion or belief sex sexual orientation marriage and civil partnership and pregnancy and maternity. We value diverse cultures ideas and people as part of our core DNA.

Right to Work

In line with the Asylum and Immigration Act 1996 we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

About us

Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the worlds most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe each of our properties offer unforgettable travel experiences inspired in the history and legacy of the onceinalifetime destinations they call home. Here we invite locals neighbours and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service storytelling and adventure. For more information visit .