Assistant Mental Health Support Worker

PART TIME 25hrs

Portsmouth MH Serv Lot 1 Outram provides supported accommodation for up to 12 adults who have mental ill health and alcohol / substance misuse needs. Our clients have a mix of medium to high support needs and this service provides 24/7 support across two houses next door to each other.

Our aim is to support clients to develop life skills to enable them to achieve their goals gain independence and move on to safe and secure accommodation.

Youd be part of a small team that works collaboratively with clients to help them achieve positive outcomes. If you love working with people and are looking for a role where you can make a real difference in the lives of those your support then this is the role for you!

JOB PURPOSE

To be part of a team that supports our clients keeping them safe and helping them achieve their goals.

To provide people with homes and specialist support so they feel more valued and secure and ready to take the next steps.

MAIN RESPONSIBILITIES

• To support clients by helping them to gain practical life skills and encourage their engagement with the running of the service
• To assist clients with managing their finances paying rent managing arrears and accessing benefits
• To carry out daily checks for example on clients and the property and ad hoc housekeeping tasks
• To support individuals to achieve their desired goals
• To encourage and signpost clients to the local community and to resources relevant to their aspirations including education training employment activity or volunteering
• To support clients in trauma informed and psychologically informed ways
• To adhere to safeguarding responsibilities following our safeguarding policy and procedure
• To help maintain health and safety ensuring clients visitors and buildings are safe in accordance with Health and Safety regulations policy and procedures
• To provide basic first aid assistance until help arrives (full training is provided)
• To work confidently and efficiently when lone working
• To maintain accurate records on our client management system and ensure these are stored in line with GDPR
• To maintain confidentiality
• To represent the organisation in a professional manner
• To carry out any other reasonable duties required in the interest of the organisation

ROLE REQUIREMENTS

• This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
• This role may require a full drivers licence and access to a vehicle
• This role may require you to work flexibly across several sites
• This role may require you to work with clients on a onetoone basis
• This role may require you to work nights and/or weekends
• This role may require you to lone work

DESIRABLE CRITERIA

• Experience in similar sectors
• Experience in customer service roles

ESSENTIAL CRITERIA

• Good communication skills
• Clear verbal and written English
• Good keyboard skills for data inputting
• Basic knowledge of Microsoft Outlook Excel and Word
• Polite and assertive manner
• Ability to selfmotivate as you will work on your own
• Collaborate well in a team
• Ability to respond calmly in a crisis
• Have an interest and genuine concern for homelessness and related issues

We reserve the right to close our adverts early if a successful candidate is found so please submit your application as soon as possible.

We offer support to people who are homeless vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe flexible and reliable client led housing and support with a focus on reducing homelessness improving health and wellbeing and building on individuals skills and resilience to break the cycle of homelessness poverty and exclusion.

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire Hampshire Isle of Wight and Dorset.

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.

Were committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.