Your role as Cellar Service Technician
- Install brands to dispense and industry standards.
- Provide customer support with dispense issues.
- Work within a given area and beyond to ensure all services and installations are completed within Service Level Agreements set and ensuring targets are maintained.
- Organise and plan own workload within an area liaising with customers and ensuring stock and equipment are in place.
- Responsible for the organisation of all appointments with direct communication with customers and sales teams.
- Manage and maintain stock in vans and at store locations (PUP) ensuring stocktakes are completed stock/equipment issued correctly to a job and receipted correctly on the system..
- Understand dispense equipment be able to maintain and fix equipment as required and complete basic building works.
Qualifications :
What youll bring
- Previous experience in a servicebased technical environment
- Level 2 Technical Certificate in Cellar Service installation and maintenance NCCSIM (preferred but not essential)
- Proven knowledge of the Technical Services / Drinks Industry
- Customer Service / Field based experience
- Mainframe and PC experience with good analytical skills
- Food Safety and Health & Safety Basic Qualifications
- Hold a clean Driving license
Remote Work :
Yes
Employment Type :
Fulltime