Project Lead - Business Operations (ICT)
Project Lead - Business Operations (ICT)
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Job Description
We have a fantastic opportunity for a detailoriented and proactive Business Operations Project Lead to support our hiring managers with various operational aspects of the recruitment process within our Insurance Consulting & Technology (ICT) business.
This role will be key in partnering with internal hiring managers as well as the recruiting function to identify ways to help streamline actions in the endtoend recruitment process. As a global point of contact you will need to familiarise yourself with the recruitment process to support guide and at times initiate actions on behalf of hiring managers to ensure a smooth and efficient recruitment and onboarding process.
If you have a strong business operations background your skills will be key in enabling us to accelerate our growth strategy of hiring top talent into our organisation. As the global point of contact you will not only be key in enabling our managers to manage their recruitment process as effectively as possible but you will also help educate empower and support them in leveraging our systems processes and aligning to our global ways of working.
The Role
As a single point of contact you will be central to offering dedicated support to hiring managers globally on key aspects of the recruitment process whilst working closely with the inhouse recruitment team to ensure a smooth and efficient hiring process
Continually building knowledge of how WTW HR systems and processes work to help train and support hiring managers action key steps in this process
Where appropriate coordinating and maintaining an overview of all candidates in the various stages of the process
Share hiring best practices with managers by leveraging existing recruitment materials to build their knowledge of their role in the hiring process
Act as a point of escalation working with both recruiters and hiring managers with updates on status of roles and updates to candidates and hiring managers as appropriate
Look for ways to drive efficiencies by partnering with the various inhouse teams to offer a more agile and scalable recruitment experience that can adjust as needed during peaks and valleys
Ensure that recruitment remain on track meet timelines and address the strategic needs of attracting top talent the business
Reviewing internal business processes to ensure that all aspects of production are operating as efficiently as possible
Ensuring that the business have access to and understand how to leverage resources needed
Owning stakeholder input and sharing best practices across regions to promote streamlined reporting and consistency in global ways of working.
Qualifications
Requirements:
Effective communicator who proactively looks for ways to build partnerships between various internal teams
Strong organizational and stakeholder management skills
Comfortable with working in a fastpaced evolving environment
Proven ability to gather interpret and analyse data
Strong reporting skills both bespoke and cadencebased
Advanced proficiency in MS Office especially Excel and PowerPoint
Flexibility to work across time zones and manage shifting priorities
Prior experience supporting global projects or programs and project management experience or qualifications would be advantageous
At WTW we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email
Required Experience:
Senior IC
Employment Type
Full-Time
