About Spend Fraud & Disputes
Our mission is to provide a safe frictionright and eventually free way to spend anywhere in the world:
- We keep Wise card customers money safe by preventing fraudulent activity
- We provide a convenient way for Wise card customers to resolve merchant disputes
- We ensure that the Wise card remains a sustainable product
What youll do
- Contribute to our powerful risk assessment engine processing millions of transactions every day working closely with our Fraud Prevention team
- Integrate with Visa and Mastercard systems to automatically handle chargebacks
- Enhance the customer journey by building clear and delightful experiences in the Wise App
- Collaborate with Operations to build efficient tooling for case handling
Qualifications :
About you
- You have solid Java 11 knowledge experience with Spring framework and microservice best practices including synchronous and asynchronous communication methods (e.g. REST gRPC Kafka)
- Experience working with relational and nonrelational databases query optimisation and designing schemas
- A strong product mindset and passion for customer experience you prioritise work with the customers in mind and make datadriven decisions to fix customer painpoints
- Great communication skills and the ability to articulate complex technical concepts to nontechnical audience
- You enjoy writing clean and testable code
Additional Information :
What we offer:
Compensation
- Salary range between 66000 and 80400 plus annual RSU grants
Time off
- Holidays: 28 days of annual leave plus any public holidays that fall on a working day. We top these days off with enhanced holidays to make sure you get a total of 33 days off annually.
- Parental leave: In addition to Wises global parental leave Wisers are also entitled to statutory parental leave.
- Sick leave: You can take up to 5 days fully paid sick days per calendar year without having to go to a doctor. Sick leave with a doctors note will be compensated according to the local legislation. We maintain your salary for the first 3 days (usually unpaid) after that youll receive 70% of your average salary.
Health and wellbeing
- Health and wellbeing allowance: Youll receive 400 credit per year and you can choose whether you want to use that towards a gym membership with a discounted rate Stebby allowance private health insurance or online doctor.
- Youll also get personal accident and trauma cover insurance on top of the health and wellbeing allowance at no extra cost to you.
- Health checks: In addition to your mandatory health check we provide a Dvitamin test and regular flu vaccines.
- Eyewear compensation: You can apply for glasses or contact lens compensation up to 50.
The office
- Dogs: Were a dog friendly company. Youre welcome to bring your well behaved friends to the office.
- Sauna and terrace: We have an inoffice sauna and a terrace you can use to relax and hang out with your team.
Interested Read more about the application process.
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Fulltime