Customer Service Representative - German Speaking - Fully Remote Greece
Customer Service Representative - German Speaking - Fully Remote Greece
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Job Description
Location: Remote Based in Greece
Employment Type: Fulltime
Work Model: Fully Remote
Remote German Speaking Customer Service Representative Work From Anywhere in Greece
Are you fluent in German and passionate about providing exceptional customer support Join our fastgrowing team as a German Speaking Customer Service Representative in a fully remote role based anywhere in Greece. We are dedicated to creating a diverse inclusive and supportive work environment that fosters both your professional and personal growth.
What you will do:
- Communicate with customers via phone chat & email
- Ensure full functionality of the antivirus protection
- Troubleshoot technical issues using your problemsolving skills
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction representing a major brand
- Provide and maintain strong professional relationships with all partners and show empathy at all times
- Log the cases on internal systems while getting up to date with clients products & services.
What you will bring:
- Fluency in German
- Very good communication skills in English
- Exceptional written and spoken communication skills soft skills as well as problemsolving skills
- Empathy and a passion for customer service
- Familiarity with current AntiMalware and Firewall products
- Ability to install an operating system and install additional necessary software
- Ability to troubleshoot common PC Mac and mobile issues
- Knowledge of MAC iOS and Android Operating Systems
- Knowledge of Firewall Antivirus products and Security domain
- Knowledgeable in Windows X OS (Windows XP to 10) & Mac OS fundamentals
- Base knowledge of networking technologies (TCP/IP DNS WLAN)
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
- Work for a Great Place to WorkCertified Company that fosters diversity offering equal opportunities to all regardless of gender ethnicity religion culture or age
Requirements for Remote German Speaking Customer Support in Greece
- Ability to work fulltime remotely in Greece
- Reliable highspeed internet connection and a quiet workspace
- Willingness to learn and adapt to new systems and processes
Begin Your Remote German Customer Service Career in Greece
If you are fluent in German and English enjoy helping others and want to work remotely from anywhere in Greece we encourage you to apply! Send your CV in English and join our energetic team where your contribution will shape outstanding customer experiences and your career can flourish in a flexible fully remote environment. Start your next adventure with us today!
Employment Type
Full Time
