Operational Risk and Control Specialist
Operational Risk and Control Specialist
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Job Description
We are seeking a detailoriented and proactive Operational Risk & Control Specialist to join our Risk and Control Governance team!
In this pivotal role you will contribute to the execution of our business units Risk Management Framework ensuring our operations are safeguarded against potential risks.
You will play a key role in supporting the review of both internal and external operational risk incidents acting as a vital liaison on behalf of the business. Your expertise will help ensure that our team not only understands its risks but also implements robust standards controls and practices to effectively mitigate them. By doing so you will support the achievement of our strategic objectives and drive the success of our organization.
If you are passionate about risk management and have a keen eye for detail we invite you to apply for this exciting opportunity!
*This is a hybrid opportunity (Tues Wed Thurs in office).
Position Responsibilities:
Execute core elements of the business unit Risk Management Framework.
Review internal and external operational risk incidents/errors for lessons learned and opportunities to implement new preventive and detective controls.
Participate in risk control assessments utilizing process documentation and analysis techniques and making business recommendations for improvement
Maintain awareness of risk and control issues within the business/function whether identified internally or through audit findings.
Maintain effective business relationships with internal business and functional support areas and develop and deliver presentations to senior audiences.
Support projects and business changes that may impact key risks or internal controls ensuring the risk profile is maintained.
Participate in various meetings related to operational risk and control matters.
Required Qualifications:
Experience in risk management internal controls or audit functions within a corporate environment.
Strong analytical skills with the ability to assess processes identify risks and propose improvements.
Excellent communication skills both written and verbal with the ability to develop and deliver presentations to senior audiences.
Detailoriented with strong organizational skills.
Proactive and selfmotivated with the ability to work independently and as part of a team.
Preferred qualifications:
Bachelors degree in Business Finance Accounting or a related field are preferred.
Advanced degrees or relevant certifications (e.g. CPA CIA Risk Management Certification) are a plus.
Understanding of retirement plan services operations is advantageous.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
#LIHybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Working Arrangement
Salary range is expected to be between
$64575.00 CAD $107625.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant jobrelated factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short and longterm disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about paid time off provisions.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
