Pre-Sales Consultant, Commerce.

About DEPT

DEPT is a global digital agency pioneering the future of experience commerce and marketing. In Australia we blend strategy design and technology to create exceptional digital products and platforms. As our commerce portfolio expands were looking for a PreSales Commerce Consultant to help craft and sell highperforming digital commerce solutionsanchored in Shopify Plus but with a broader grasp of modern commerce.

The Role

This role sits at the intersection of presales strategy and solution architecture. Youll support new business opportunities and strategic accounts by shaping commerce solutions that are technically sound commercially compelling and scalable. Your sweet spot will be Shopify Plus and its ecosystem but youll also bring an awareness of headless composable and MACHaligned approaches. Youll own the commerce architecture for pitches and earlystage projects and work with delivery teams to ensure a smooth handover and strong foundation for success.

Key Responsibilities

• Lead commerce architecture in presales efforts collaborating with sales product strategists and technical leads to shape winning responses for Shopify Plus and broader commerce opportunities.
  
  
• Understand client needs and design fitforpurpose commerce solutions balancing offtheshelf features custom development and thirdparty integrations.
  
  
• Develop technical vision documents highlevel solution architectures estimates and delivery strategies that align with business requirements and platform capabilities.
  
  
• Take part in discovery phases shaping platform decisions and leading technical and functional scoping workshops.
  
  
• Act as the commerce thought leader in client conversations helping nontechnical stakeholders understand tradeoffs and solution rationale.
  
  
• Stay connected postsale to transition smoothly into delivery supporting estimation planning and architectural setup.
  
  
• Maintain strong awareness of the Shopify roadmap and ecosystem (apps payments POS B2B features Hydrogen/Storefront API etc.).
  
  
• Represent DEPT in industry discussions around composable commerce headless Shopify vs alternatives omnichannel and more.

What Were Looking For

• 5 years in digital commerce consulting or architecture with deep handson experience in Shopify Plus.
  
  
• Proven track record in shaping and winning ecommerce projectsideally in an agency or consultancy environment.
  
  
• Strong grasp of the modern commerce landscape including headless composable stacks APIfirst design and MACH principles.
  
  
• Able to translate business goals into technical solutions and communicate that vision clearly to both technical and nontechnical audiences.
  
  
• Confident working across discovery estimation and earlystage solutioning before delivery teams are fully mobilised.
  
  
• Comfortable leading workshops writing proposal content and owning the technical story in pitches and RFPs.
  
  
• Good understanding of the broader commerce tech stack: integrations with PIM ERP OMS CRM and CDP platforms.
  
  
• Familiarity with modern frontend frameworks (React Hydrogen ) and CMS platforms (e.g. Contentful Sanity) is a bonus.

Nice to Have

• Shopify certifications or formal experience as part of the Shopify Partner ecosystem.
  
  
• Awareness of internationalisation B2B and omnichannel challenges in commerce architecture.
  
  
• Experience contributing to or designing composable solutions in a MACH environment.

Why DEPT

• Join a fastgrowing team at the forefront of modern commerce in Australia and globally.
  
  
• Work with bold brands and help architect highimpact platforms and experiences.
  
  
• Hybrid working with flexibility and a great office culture in Melbourne.
  
  
• Be part of a BCorp certified valuesled business committed to positive impact.