Front Desk - Early Mornings / Mid
Front Desk - Early Mornings / Mid
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Job Description
- Greet members and guests enthusiastically to encourage a positive culture at the club
- Must be available to open 5:45 am
- Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone email and in person encounters
- Monitor member checkins to identity delinquent accounts
- Check in all members and guests using the proper registration procedures
- Ensure that guests and appointments are directed to the appropriate employee/department in a prompt professional manner
- Promote club events group fitness classes and any other inclub events to members and guests
- Efficiently and effective input and update daily cash reconciliation documents
- Process point of sale items such as retail and concession sales
- Distribute membership cards parking decals towels childminding tickets and other materials as needed
- Club runs ensuring club cleanliness is at par
Time of Work Must be available 2 Weeksdays 1 Weekend
- Must be available 5:45am10:45am weekdays AND weekends as needed.
- Requested training shifts may be mid day for the first 710 days of employment.
- Shifts are 46 hours in length aprox 1520 hours per week.
- Customer service driven with an enthusiastic attitude
- Committed to delivering exceptional customer service and promoting client loyalty
- Have a positive attitude and outstanding adaptive communication skills
- High school diploma required
- Excellent written and verbal communication skills
- Proficient in Microsoft Office (Word Outlook Excel etc.)
- Knowledge of cash transaction processing procedures
- Valid First Aid certification an asset.
- Critical thinking / problem solving skills.
- Must have reliable transportation (important for openers and closers due to limited bus services in this area)
- Positive rewarding and collaborative team environment
- Competitive compensation
- Complimentary home club membership
- Discount on Golds Gym products and services
What started out in 1965 as a small gym in Venice Beach California has since become the most wellknown and traditional fitness company in the world Golds Gym. Over the last 55 years Golds Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger Lou Ferrigno and Franco Columbu worked out at the original Golds Gym which went on to become the most legendary gym in the world. In the fitness industry the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. Were downtoearth reliable and entrepreneurial but also enthusiastic collaborative and creative.
If this feels like you we cant wait to get your application!
Employment Type
Part-Time
