Financial Services, Banking Transformation, Consulting â Manager
Financial Services, Banking Transformation, Consulting â Manager
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
Banking & FinanceManagement Level
ManagerJob Description & Summary
At PwC our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs develop operational strategies and offer guidance and support to help clients streamline processes improve productivity and drive business performance.As an operations consulting generalist at PwC you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area you will analyse client needs develop operational solutions and offer recommendations tailored to specific business requirements.
A career within the Financial Services Banking Operations team will provide you with the opportunity to use data technology and industry expertise to design strategies and operating models that maximize business value and reduce risk for our clients. We advise leading Canadian financial institutions (e.g. Banks Insurers Credit Unions) on a wide variety of strategic and operational issues as well as design and implement transformational journeys that ensure our clients stay competitive during a dynamic and challenging time of change.
Meaningful work youll be part of
As a Financial Services Banking Transformation Consulting Manager youll work as part of a team of problem solvers helping to solve business issues deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:
Lead delivery of client projects from project scoping to conclusion while exceeding client expectations
Manage multiple timelines and projects within budget while coaching other team members and improving team performance
Understand our clients business and strategies through data collection interviews formulating and testing hypotheses
Convert complex data into meaningful insights with qualitative and/or quantitative evidence
Communicate information effectively in written and verbal formats
Embrace change and opportunities to be exposed to different situations environments and perspectives
Upskilling for a digital world and technology trends and stay informed of emerging technologies
Uphold the firms code of ethics and business conduct
Experiences and skills youll use to solve
Working experience in management consulting and preference towards financial services experience such as Banking
Experience leading/supporting transformational programs across Bank functions including customerinteracting channels (e.g. branches contact centres) selfserve channels (e.g. Mobile Online) and corporate functions (e.g. Middle/Back Office Risk Legal Fraud AML Finance Audit)
Knowledge of the banks risk management constructs including the 3 lines of defence model
Ability to become a trusted advisor to clients by building and maintaining relationships
Proven track record leading complex transformational and/or modernization and technology programs
Experience leading strategic plans target operating models technology enablement roadmaps including knowledge of problem solving and process improvement methodologies
Understanding the evolution and new trends in technologies (e.g. GenAI Machine Learning) and how these technologies can help to solve complex problems
Working knowledge of SDLC methodology data transformation and visualization tools (e.g. Power BI Alteryx Tableau Qlik) and intelligent automation technologies (e.g. RPA RDA process mining)
Experience leading white papers and thought leadership materials through research and data collection
Lead practice development activities (e.g. new service offerings training packages recruiting initiatives marketing)
Lead business development activities including writing proposals and presenting them to clients and responding to RFPs
Ability to manage competing priorities and manage ambiguity through client delivery
Experience facilitating workshops with various types and levels of stakeholder
A demonstrated commitment to valuing differences and working alongside diverse people
Selfmotivated with a passion for client work and teamwork
Why youll love PwC
Wereyoull be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work and our continuous development environment will take your career to the next level. We reward your impact and support your wellbeing through a competitive compensation package inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: Canada acknowledges that we work and live across Turtle Island on the land that is now known as Canada which are the lands of the ancestral treaty and unceded territories of the First Nations Mtis and Inuit Peoples. We recognize the systemic racism colonialism and oppression that Indigenous Peoples have experienced and still go through and we commit to allyship and solidarity.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Data Analytics Business Performance Metrics Business Transformation Change Management Coaching and Feedback Communication Creativity Embracing Change Emotional Regulation Empathy Epic Software Epic Systems Inclusion Intellectual Curiosity Learning Agility Logistics Management Management Consulting Manufacturing Operations Management Market Research Operating Effectiveness Review Operational Excellence 23 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
At PwC Canada our most valuable asset is our people and we grow stronger as we learn from one another. Were committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.Were committed to providing accommodations throughout the application interview and employment process. If you require an accommodation to be at your best please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: Be a part of The New Equation.Chez PwC Canada notre atout le plus prcieux cest notre personnel. Et cest en apprenant les uns des autres que nous devenons plus forts. Nous avons cur de crer une communaut quitable et inclusive de professionnels de la rsolution de problmes dans laquelle chacun se sent vraiment sa place. Nous savons que lexprience peut prendre diverses formes et pour nous donner confiance au public et rsoudre des problmes importants nest possible que si notre milieu de travail reflte la diversit de la socit dans laquelle nous vivons.Nous tenons rpondre vos besoins tout au long du processus de demande demploi dentrevue et dembauche. Si vous avez besoin de mesures dadaptation pour tre parfaitement laise faiteslenous savoir ltape de la demande demploi.Pour en savoir plus sur linclusion et la diversit chez PwC Canada: Faites partie de La Nouvelle quation.Required Experience:
Manager
Employment Type
Full-Time
