Senior Change Management Lead
Senior Change Management Lead
Posted on :
17-05-2025
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1 Vacancy
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Job Description
Description
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express as well as the PRESTO fare payment system. We are also building new and improved rapid transit including GO Expansion Light Rail Transit routes and major expansions to Torontos subway system to get people where they need to go better faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx equity diversity and inclusion are essential to living our values of serving with passion thinking forward and playing as a team.
CPGs workforce is made up of driven and dedicated professionals who care deeply about working together to deliver infrastructure and make a positive impact in our communities. Join us as we build a knowledgeable and collaborative team that courageously changes how transit projects will be delivered.
OurCPG Change Management & Team Effectiveness Officeis seeking a Senior Change Management Lead to lead business process improvement and/or technology projects along with implementation strategies that encourage engagement and change adoption to ensure successful business results
What will I be doing
- Compiles interprets defines and analyses business processes business requirements specifications and other recommendations related to the proposed solution to determine optimal deployment strategy
- Develops change management strategies based on situational awareness of the business process or technology improvements and the groups being impacted
- Developing and implementing actionable and targeted change management plans (e.g. communication plan sponsor implementation roadmap coaching plan and training plan) to support business improvement initiatives
- Develop and implement structured change management approaches and methodologies to produce successful adoption
- Leads or participates in project teams implementing the approved solutions; leading the transformation process by using influencing and communication skills to minimize any disruption caused by the change
- Collaborates with stakeholders to integrate change management activities into overall project plans; works with all staff levels to investigate business activities exchange information and coordinate project activities; works with senior management to clarify direction report progress and obtain approvals
- Influences objectives and methods of business offices throughout the organization; recommends improvement of business processes and functions and changes to business procedures and policies
- Facilitates the adoption of new or improved crossfunctional processes and procedures to realize cost efficiencies improved customer service streamline work methods and reduce errors
What Skills and Qualifications Do I Need
- Completion of a degree in business administration or a related discipline or a combination of education training and experience deemed equivalent
- Demonstrated years experience in leading largescale change initiatives including building a teams capacity to become high performingtechnology projects business process reengineering other organizational initiatives and establishing and leading a multidisciplinary working group or project team.
- Demonstrated years experience in planning and implementing work plans and tactics for communication & engagement leadership coaching and knowledge and skill development.
- Change Management or Project Management certifications are considered an asset (e.g. ADKAR Prosci PMP)
- Ability to manage and minimize disruption caused by business transformation
- Quantitative and analytical skills including developing and monitoring of Key Performance Indicators for Change Management initiatives
Dont Meet Every Requirement
If youre excited about working with Metrolinx but your past experience doesnt quite align with every qualification of this posting we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equitydeserving communities including those who identify as Indigenous Black racialized women people with disabilities and people with diverse gender identities expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process please let our Recruitment team know by contacting us at:or email.
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send timesensitive correspondence we recommend that you check your email regularly. If no response is received we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants with the recent implementation of the Internal Mobility Policy the internal recruitment process has changed for nonunion roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of thepolicybefore submitting your application.
Should it be determined that any background information provided is misleading inaccurate or incorrect Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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