Front Counter Sales Representative
Front Counter Sales Representative
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Job Description
Description
We are looking for a FrontCounter Sales Representative who will strive to create a welcoming environment for our customers and respond to inquiries. Do you have experience providing service quotes processing sales transactions and being a product and service expert among other responsibilities
Key Highlights of this role
- Strong communication skills and a willingness to learn to enhance customer interactions.
- Passion for the automotive industry to build rapport and promote product knowledge.
- Effective resolution of customer concerns to ensure satisfaction.
- Willingness to be crosstrained for increased versatility and team contribution.
Why Kal Tire
- Our aim is that the career of every team member is supported by quality leadership training and opportunities for advancement.
- We offer a structured work schedule and pride ourselves on our supportive and safe work environment. This position pays $21.06 per hour. We offer a clear path for career advancement with wage increases along the way.
- Comprehensive Benefits: Access medical dental and vision benefits along with an Employee Assistance Program.
- Financial Security: Participate in a defined contribution pension plan and group RRSP matching program.
- A team member discount program that offers discounts on tires services and more.
Day to Day responsibility
- Provide outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.
- Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes.
- Answer incoming calls while handling customers inquiries concerns or questions.
- Proven ability in an inside sales and/or counter sales environment; can provide product knowledge and information to customers in a confident and friendly manner.
- Ability to provide detailed pricing terms and prepare and present customer quotes.
- Efficient and detailorientated data entry skillsare required to enter appointments and orders into POS/internal systems.
Qualifications and Success
- You are interested in the automotive industry and like working within a highenergy fastpaced team environment.
- You have exceptional customer service skills.
- You have 2 years of experience in customer service counter or inside sales roles (preferred). You have a demonstrated understanding of the automotive/ related industry and an aptitude for learning product knowledge.
- Familiarity with consumer behavior principles.
- Effective problemsolving planning and organizing skills.
- You like being active throughout your day and have no problem lifting 3050 lb. tires around as needed.
- You are always safety conscious wear your required PPE and follow safe work protocols as instructed.
Our Inclusive Culture
At Kal Tire we are dedicated to creating a workplace where everyone feels valued included and empowered to succeed. We believe in the strength of diverse perspectives and skills and we encourage applications from candidates of all backgrounds identities and experiences.
Hiring Process
Upon shortlisting a member of our recruiting team will contact you and invite you to a telephone interview. Successful candidates will then have the opportunity to meet and interview with members of our leadership team over MS Teams and/or in person. Additionally as part of our standard hiring process prospective Team Members at the Job Offer stage will be requested to undergo a Canadian Criminal Record Check; candidates must be legally eligible to work for any Canadian employers to be considered for this position at this time.
Solving our customers automotive challenges and making a positive impact Its how we roll and its been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon BC. Over the years weve become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise our makeithappen approach to service and our lineup of the most trusted tire brands in over 260 retail locations coast to Tire is also the largest truck retreader in Canada with 11 retread facilities across Canada and internationally and has a stateoftheart tire recycling facility in Chile where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition Kal Tires Mining Tire Group is an international leader in mining tire service and supply servicing more than 150 mine sites across five Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process. Applicants are asked to make their needs/requirements known.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
