Showroom Consultant

As a Showroom Consultant you will assist customers with expert product selection and provide design advice. Your goal is to ensure the highest levels of customer satisfaction enabling us to meet or exceed sales and gross profit targets while maximizing profitsharing.

Additional duties will include:

• Assist showroom customers in assessing their needs directing their product selections and closing the sale
• Develop and build strong relationships with designers home builders and architects to grow profitable sales
• Provide customers with quick reliable quotes and accurate delivery dates
• Enter orders and quotes in the system expedite purchases while maintaining proactive communication with customers
• Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers expectations and benefits of the Profit Centre
• Stay informed about industry trends and competitor offerings to provide informed recommendations to customers
• Maintain product literature to ensure the most current information is available to customers
• Drive showroom sales through promotions and maintain display materials
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Maintain a growth mindset and collaborate with team members to achieve overall business growth objectives
• Perform other tasks as requested by the Profit Centre Manager

Qualifications :

• Grade 12 diploma or equivalent; College and/or University degree an asset
• Positive attitude and resultsoriented mindset
• A minimum of 2 years of experience in retail sales within a serviceoriented environment is required.
• An interest in trends related to home design particularly in kitchen and bathroom design.
• Outstanding verbal and written communication skills
• Exceptional customer service skills with the ability to identify customer needs provide solutions and close sales
• Excellent relationshipbuilding skills with customers vendors and teammates
• Possess excellent project management skills
• Skilled in Microsoft Office applications and capable of learning and using the relevant software system for processing orders
• Previous experience with or knowledge of products sold in plumbing kitchen or bathroom showrooms is an asset but not required

Other Skills:

• Previous experience with or knowledge of products sold in the plumbing kitchen or bathroom showrooms is not required

Additional Information :

Salary Range $45000 Profit Sharing

EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.

Remote Work :

No

Employment Type :

Fulltime