Cloud and Platform Engineer

The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontarios capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The mandate of the OSC is to provide protection to investors from unfair improper or fraudulent practices to foster fair efficient and competitive capital markets and confidence in the capital markets to foster capital formation and to contribute to the stability of the financial system and the reduction of systemic risk. This mandate is performed through policy operational and enforcement activities. The OSC also contributes to national and global securities regulation development.

We offer a diverse fair and flexible work environment and take pride in our challenging and rewarding work.

Summary

The Information Services and Digital Solutions (ISDS) Group within OSC is responsible for the product management architectural design development and support of the business solutions to support policy creation and adjudication and enforcement functions to contribute the development of national and global regulations.

Reporting to the Manager of Technical Services the Platform & Cloud Engineer is responsible to design deploy manage and maintain the life cycle of services / products that are deployed at the OSC. These services include cloud platforms including IaaS PaaS and SaaS services cloud network infrastructure cloud infrastructure & network automation core cloud and shared services. The incumbent works with the different IT support groups to develop annual and multiyear IT infrastructure refresh cycles and roadmaps provide information security risk analysis and policy recommendations for the ongoing maintenance and improvement of OSC Infrastructure and Cloud Platforms. Additionally the individual will support cloud platform services including device management procedures cloud backup/recovery infrastructure Directory maintenance and technical administrative functions.

Key Duties and Responsibilities

Provides specialized support of Information Technology assets / resources in the cloud and OSC onpremises platforms. Lead IT platform/product management and currency processes for core cloud and shared services along with assisting in vulnerability and remediation processes in collaboration with different IT support groups.

• Perform a crossplatform role supporting the different teams within Information Services.
• Participate proactively in developing and maintaining IT standards and best practices for OSC IT Infrastructure Cloud Platforms and support Network & Security Operations services.
• Assess and design new cloud and infrastructure and network solutions based on new or changing business requirements. Resolve complex production issues spanning multiple systems and technologies.
• Develop & implement new server / infrastructure / network solutions / designs based on changing requirements. Continuous improvement for the operations of standard network solutions.
• Assess design deploy and support Enterprise Monitoring / Alerting / Resolution capabilities for outages issues performance and maintenance activities.
• Develop service continuity and contingency plans for cloud services network services and product availability in case of failure or service interruption.
• Work with internal teams and vendors on maintaining appropriate service & network changes & troubleshooting solutions.
• Participate in the selection and acquisition of new cloud services including authentication network wireless and WAN technologies.
• Assist in the process of remediating security vulnerabilities across all assets in the OSC and ensure they are resolved in a timely manner; collaborate with IT Information Security and the OSC business areas to ensure that Vulnerability & Patch Management is proactively managed and vulnerabilities are triaged and remediated.
• Provide reporting and metrics related to Cloud services Network Services Monitoring & Alerting services for events and security vulnerabilities and update Management Teams on a regular cadence.
• Assist team members in responding to all vulnerability and security breaches in a timely manner and agree with direct management team on priorities and timeline to implement patches while minimizing disruption to business activities.
• Prepare and maintain detailed documentation of cloud services network services product integration services and recommend update on related policies as applicable on an ongoing basis.
• Monitor emerging trends and new product offerings evaluating their feasibility and associated implementation costs working with Enterprise Architecture (EA) Application Services (AS) & Enterprise Technology Services (ETS) Management team on providing recommendations on new technologies equipment tools and services.
• Provides technical support to resolve critical issues for platform system/services backup/recovery processes.
• Provide design deployment and support of daytoday operations forPlatform storage services systems along with infrastructure / server services including Linux systems (Ubuntu RedHat and others) Active Directory Device Management services Backup Virtual Desktop services and security services within the cloud platform.
• Review and analyze existing application effectiveness efficiency and product currencies and then work with Enterprise Architecture Application Services & IS Management Team to develop strategies on improving or leveraging these systems.
• Is proactive in suggesting enhancements and technological choices. Deploy technical mandates from IS management Enterprise Architecture and the Information Security the IS Teams by suggesting corrective measures to meet project objectives whenever necessary.
• Identify and remove impediments and prevent distractions. Facilitate discussions and conflict resolution.
• Contribute to planning and design meetings write wiki articles and participate in issue and team retrospectives.
• Work with the team to selforganize.

Relationship Management

• Work with the Information Services Teams (IS) Information Security Office (ISO) Digital Solutions Branch (DSB) and IT vendors to identify opportunities and use of technology to improve operations and achieve business objectives.
• Provides technology advice within IS as required in technology and business processes.
• Develops and manages relationships with internal/external stakeholders ensuring OSC systems are serving business needs.
• Collaborates with stakeholders to understand activities and concerns provide advice participate / manage projects and resolve issues.
• Ensures project outcomes and delivery expectations are effectively met and that required support and training are provided to support groups and users.
• Maintains strong working relationships with internal/external stakeholders service providers and vendors to keep abreast of new products and available tools and technologies facilitate request for service/proposal processes resolve issues and manage quality and performance of products and services provided.
• Works closely with ISO IS & DSB by providing input as and when needed in the design decisions for existing and new technology solutions.

Qualifications

• Undergraduate degree in Computer Science Cloud Platform services Cybersecurity or equivalent is preferred.
• A minimum of 5 years of experience with Azure Platform building administering and supporting Linux (Ubuntu RedHat and others)systems Network services and Monitoring tools.
• A minimum of 5 years of administering and managing Microsoft SharePoint system and processes.
• A minimum of 2 years of managing Microsoft Purview Information Protection system and processes
• Proficiency in vulnerability management across platforms (Windows Linux Network devices etc.) ITSM change management incident management and assets management fundamentals.
• Advanced knowledge of Linux environments including Ubuntu RedHat and other Linux flavours.
• Solid understanding of Active Directory / Entra Infrastructure deployment services Windows OS and other infrastructure services.
• Working knowledge of Cloud Platform device management tools/processes Backup/Recovery practices and Security/Governance tools.
• Cloud Connectivity Microsoft Azure Cloud Networking VNET Express Route Traffic Manager
• Manage M365 Products Exchange AD Connect Teams SharePoint and Azure/Entra AD
• Familiar with Disaster Recovery (DR) concepts and implementation
• Knowledge of SIP protocol IP virtual trunking and cloudbased VoIP phone systems.
• Knowledge on Cisco Switching and wireless infrastructure.
• Knowledge on SIEM Syslog SNMP Sniffer Tracing Networking Tools
• Familiarity with application deployment techniques (and tools) in a distributed environment.
• Working knowledge of firewalls IP protocol stack network and server security TLS certificates and security best practices.
• Experience with vulnerability scanners vulnerability management systems patch managementandhostbasedsecurity systems
• Understanding of cloud security best practices.
• Familiarity with APIs microservices Infrastructure as Code using BICEP Terraform and PowerShell scripting.
• Proven analytical and problemsolving abilities and demonstrated capacity to effectively prioritize and execute tasks in a highpressure environment.
• Strong customerservice orientation and attention to detail.
• Skilled at working within a teamoriented collaborative environment.
• Demonstrated high selfmotivation with the ability to exercise independent judgment and make decisions in a fastpaced dynamic environment.
• Good understanding of agile support values and procedures including DevOps and SecOps practices.
• Thorough understanding of technical issues.
• Experience in working with regulatory and user advisory groups and an understanding of regulatory and financial markets.

Grow your career and make a difference working at the OSC.

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We thank all applicants for their interest in the Ontario Securities Commission. We will contact those selected for an interview.

The OSC is committed to diversity and providing an inclusive workplace and providing accommodation in accordance with the Accessibility for Ontarians with Disabilities Act and the Human Rights Code. It is our priority to ensure employment opportunities are visible and barrierfree to all underrepresented groups including but not limited to Indigenous Black and racialized groups people with disabilities women and people from the 2SLGBTQI community to achieve an employee demographic profile reflective of the demographic profile of Ontarians.

The OSC is a proud partner with the following organizations: Ascend Canada BlackNorth Initiative Canadian Centre for Diversity and Inclusion and Pride at Work Canada

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