drjobs Chef d'équipe/Team Lead - Consultant, NetSuite

Chef d'équipe/Team Lead - Consultant, NetSuite

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1 Vacancy
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Job Location drjobs

Montreal - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Reporting to the NetSuite Consulting Practice Director the Team Leader is a technical solution expert contributing to customer projects as well as managing the practice and the people in his/her area of expertise.

What we value from our Team Leader NetSuite Consultant:

  • University degree in software engineering information technology business or a relevant discipline
  • Knowledge of NetSuite
  • Experienced in all phases of a project: analysis design development conversion installation training support (2 years)
  • Mastery of the tools processes and bestpractices related to the discipline
  • Strong leadership skills
  • Ability to coach and mentor team members in the art of consulting
  • Excellent communication skills in English and French*
  • Knowledge of business processes
  • Management experience in a matrixbased organization is an asset

Whats a regular day for our Team Leader NetSuite Consultant

  • People Management (15%)
    • Act as a mentor by providing coaching and support to team members
    • Assist employees in the definition and progress of their career path
    • Conduct interviews for new team members joining the organization
    • Define quarterly and yearly employee objectives
    • Ensure employees well being
    • Evaluate employees by following the Performance Management process
    • Inspire and motivate their team and coworkers
    • Provide technical training and oversee overall training program
    • Resolve employee conflicts quickly and efficiently
  • Operation Management (15%)
    • Assist supervisor in identifying appropriate resources to be assigned on projects
    • Assist his/her supervisor in optimizing the overall profitability
    • Optimize outcome of nonbillable time of their team through effective training continuous improvement or sale support
    • Support sales by evaluating projects estimating work providing technical content for RFP response and proposal attending customer calls and visits to gather requirements and to perform technical presentation
  • Practice Management (10%)
    • Continuously look out for new technology that can or should be implemented
    • Identify define implement and promote bestpractices in collaboration with other Team Leaders and the Continuous Improvement Agency (CIA)
  • Project Contribution (60%)
    • Act as technical reference in his/her field during project problems resolution and escalation
    • Assist project managers with projects and technical resources requiring special attention
    • Contribute to customer project by performing requirements gathering and analysis gap identification solution architecture and design development configuration validation quality control documentation and training
    • Respond to customer calls and provides immediate assistance for urgent requests

What are the perks of being a GURU

* This position requires proficiency in a language other than French due to the fact that 75% of our clients operate in English


Required Experience:

Contract

Employment Type

Full Time

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