At Fairmont Jasper Park Lodge exceptional service and flavors are the hallmarks of every dining experience. As the Restaurant Manager your leadership and passion for guest service will drive outstanding operating results and ensure the venue is both a preferred dining destination and workplace.
What you will be doing:
Reporting to the Director Food & Beverage responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Follow departmental policies procedures and service standards
- Recruit train manage mentor lead and develop your supervisors and colleagues
- Effective performance management through focus on colleague development training problem resolution maintain uptodate records on performance and audits attendance grooming service deficiencies schedules labour costs/payroll and late/absenteeism
- Working closely with Food and Beverage Trainer/Recruiter to ensure all Standards manuals are present and uptodate job task checklist are completed and all the Standard Operating procedures are taught and followed
- Supervise and support employees while ensuring service standards are maintained
- Maintain a first class and positive visual impact including; ambiance cleanliness orderliness dcor and service flows
- Exhibits an entrepreneurial attitude towards the restaurants operation
- Constantly seek out creative ways to improve departmental profit by increased capture of covers average check growth through up selling and performance management and being able to take risks
- Responsible for scheduling and daily payroll reporting
- Ensure constant focus on the venues goal
- Assist to ensure the venue is managing within set budget guidelines
- Ensure cleanliness and safety of the venue
- Act as a liaison between venue staff and other departments
- Ensure department holds regular communication meetings
- Perform line duties as required
- Working in a very fast pace environment
- Actively participate in ongoing learning opportunities and enhancing your skills abilities and professionalism for personal growth.
- Adhere to the hotels vehicle handling and safety policies while driving hotel and guest vehicles
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications :
Your experience and skills include:
- Minimum 3 years experience as a Leader in a fast paced high end restaurant required
- Excellent beverage and wine knowledge is required
- Previous point of sale system experience required
- Experience with Unionized environment an asset
- Computer literate in Microsoft Window applications required
Additional Information :
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Job Perks & Benefits:
- Subsidized staff accommodation assistance provided
- One complimentary meal per shift in our staff cafeteria
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide
- Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff Lake Louise & Whistler (subject to availability)
- Comprehensive wellness platform for employee mental health and wellbeing support
- Discounts while using our resorts Food & Beverage Outlets Fitness Centre and Fairmont Jasper Park Lodge Golf Course
- Automatically added to our resorts Colleague Lifestyle Program which includes access to staff activities and events
- Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5000 properties with Accor
Apply Today: Whether youre just launching your career or looking for a new adventure we invite you to visit to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Remote Work :
No
Employment Type :
Fulltime