Senior Software Engineer - Data Engineering
Senior Software Engineer - Data Engineering
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Job Description
Job Description
Who were looking for
Were looking for a smart adaptable Senior Software Engineer to help build and evolve our realtime data ingestion platform. Youll work at the intersection of software engineering and data infrastructure designing and maintaining scalable systems that stream highquality trusted data from Kafka to Snowflake via Snowpipe Streaming.
This role emphasizes data quality observability and pipeline reliability and involves developing robust monitoring and alerting systems. Youll join a highperforming team contribute to architecture decisions and collaborate with other engineers while shaping how data flows across Zendesks ecosystem.
Please note: this role is a hybrid role with an expectation to be in the office at least 4 days a month.
Key Responsibilities:
Design build and maintain data quality systems and pipelines.
Work with tools such as Snowflake Docker/Kubernetes and Kafka to enable scalable observable data movement.
Collaborate crossfunctionally to close skill gaps in DQ and data platform tooling.
Contribute to building internal tooling that supports schema validation data experimentation and automated checks.Collaborate crossfunctionally with data producers analytics engineers platform teams and business stakeholders.
Own the reliability scalability and performance of ingestion systems deployed on AWS
Architect and build core components of our realtime ingestion platform using Kafka Snowpipe Streaming.
Champion software engineering excellence including testing observability CI/CD and automation
Drive the development of platform tools that ensure data quality observability and lineage through Protobufbased schema management..
Participate in the implementation of ingestion best practices and reusable frameworks across data and software engineering teams.
Core Skills:
Solid programming experience (preferably in Java)
Experience with distributed data systems (Kafka Snowflake)
Familiarity with Data Quality tooling and concepts
Good working knowledge of SQL (especially for diagnostics and DQ workflows)
Experience with containerization (Docker Kubernetes)
Strong debugging observability and pipeline reliability practices
What You Bring:
A systems mindset with strong software engineering fundamentals.
Passion for building resilient highthroughput realtime platforms.
Ability to influence technical direction across teams and drive alignment.
Strong communication and mentoring skills.
A bias toward automation continuous improvement and platform thinking.
Nice to Haves:
Experience with GenAI tools or supporting ML/AI data workflows
Familiarity with cloudnative data platforms (e.g. AWS GCP)
Exposure to dbt or ELT frameworks
Why Join Us
Youll work with experienced engineers who value collaboration pragmatism and adaptability. Were aiming to build resilient systems and a great team culturenot just implement buzzwords.
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific inoffice schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any preemployment testing or otherwise participate in the employee selection process please send an email to with your specific accommodation request.
Required Experience:
Senior IC
Employment Type
Full-Time
