Medical Receptionist â Aboriginal Identified â Multiple Positions Available
Medical Receptionist â Aboriginal Identified â Multiple Positions Available
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$ 60000 - 60000
1 Vacancy
Job Description
Note: This is an Identified position for Aboriginal and Torres Strait Islander People. Aboriginality is a genuine qualification authorised under Section 14(d) of the AntiDiscrimination ACT 1977.
Location : Wellington
Please Note:
We have multiple positions available:
- 2 x FullTime Medical Receptionists
- 1 x PartTime Medical Receptionist
- 1 x Casual Medical Receptionist
Wellington Aboriginal Corporation Health Service (WACHS) is an Aboriginal communitycontrolled health organisation that aims to empower Aboriginal people to take control of their individual family and community health and wellbeing needs through our clinical and community programs.
Our main services are in Wellington Dubbo Moree Western Sydney Penrith Nepean and Blue Mountains and we provide outreach services to other towns and communities through our regional programs.
About the Role:
The Medical Receptionist will work as part of a multidisciplinary team to support advocate and liaise for the Wellington community within the Clinic environment. The position provides the first point of contact for clients entering the clinic. It is responsible for a high level of customer service processing appointments and client data. The position primarily provides transport services to assist the day to day operations of the clinic and health program and provide a quality client service.
Key Responsibilities but not limited to:
- Maintain the privacy and dignity of clients at all times.
- Act with tact and diplomacy when dealing with information of a highly sensitive nature.
- Work within strict confidentiality guidelines ensuring all personnel and/or client information is kept secure.
- Front desk provide a high level of customer service.
- Phone prompt and professional answering and transfer of calls.
- Coordinate clinic appointments update Communicare and coordinate phone triage as required.
- Reports provided as required.
- Knowledge and understanding of the issues that impact Aboriginal people and Aboriginal communities.
- Compliance of EEO WH&S and Ethical Work Practices.
- Timely pick up and transporting of clients/ hospital /home as scheduled.
- Emergency pick up of clients as directed.
- Timely delivery and or pick up of medications pathology supplies and equipment as directed.
- Maintain a log/record of all journeys/pickups.
- Responsible for cleaning maintenance and reporting of any damage to the vehicle.
- Ensure log books are used on a daily basis.
- Operation of vehicle and use of petrol card to be in line with WACHS procedures.
- Assist in maintaining the WACHS fleet and arrange servicing as required.
Experience Qualifications & Licenses:
- A Certificate of Aboriginality.
- A Current National Police Check.
- A Current Working With Children Check NSW.
- Current Australian Drivers License.
- COVID19 Vaccination and Booster information (or evidence of a valid medical exemption).
- Excellent communication skills including the ability to communicate with local Aboriginal people.
- Computer skills including experience with patient appointment programs and patient information recall systems.
- Willingness to undertake professional training and development to support the Medical Receptionist roles and responsibilities.
- Demonstrated awareness of and sensitivity to Aboriginal culture and history and current issues affecting lives of Aboriginal people.
- Previous experience as a receptionist
Benefits:
- A competitive salary
- Generous notforprofit salary packaging
- Becoming an integral part of an enthusiastic and diligent NFP Organisation
For any inquiries please feel free to contact us at
Required Experience:
Junior IC
Employment Type
Full-Time
