Customer Support Technician III (T3)
Customer Support Technician III (T3)
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Job Description
Who We Are
Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cuttingedge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to work beyond the cuttingedge continuously pushing the boundaries ofscience and engineering to make possiblethe next generations of technology join us to Make Possible a Better Future.
What We Offer
Salary:
$23.00 $31.35Location:
PhoenixAZAt Applied we prioritize the wellbeing of you and your family and encourage you to bring your best self to work. Your happiness health and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
Youll also benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.
Job Summary:
Are you ready to join a dynamic team and make a difference We are seeking a dedicated and skilled Technician to be a part of our innovative company. As a technician you will play a crucial role in supporting Engineers in performing preventative maintenance corrective maintenance and handling materials including hazardous materials. We value safety exceptional customer service and the ability to work under direct supervision.
Key Responsibilities:
Assist our talented Engineers with preventative maintenance and corrective maintenance tasks as needed.
Become a master at disassembling cleaning and rebuilding kits as part of our topnotch kit management quality.
Complete initial training on safety preventive maintenance methods systems and customer engineering procedures to ensure youre prepared for success.
Represent our company with pride maintaining a professional demeanor and appearance at all times when interacting with our valued customers.
Show respect for our customers by keeping your work area neat and orderly reflecting our commitment to excellence.
Prioritize safety by following all procedures and consistently demonstrating safety as a core value.
Handle various materials including hazardous materials in compliance with regulatory requirements and company policies.
Package label and ship parts returns ensuring strict adherence to key regulatory requirements and best practices.
Record all necessary information for parts return accurately and efficiently.
Qualifications:
Technical Certification Associates Military or Relevant work experience preferred.
Previous experience in a similar role ideally within a technical engineering or warehouse environment.
A strong understanding of safety procedures and regulations related to materials handling.
Exceptional customer service skills allowing you to communicate effectively with customers and team members.
The ability to work under direct supervision and follow detailed instructions to complete tasks efficiently.
Strong problemsolving skills and meticulous attention to detail.
Familiarity with Microsoft Suite products such as Teams Outlook OneDrive and Excel.
Working Conditions:
Embrace the opportunity to work in various environments including cleanrooms and areas where hazardous materials are present.
Engage in physical activities such as lifting carrying and moving materials to ensure smooth operations.
Support CE/iCE for tool movein related 6S activity.
Take pride in maintaining clean parts packaging materials.
Safely transport parts from the dock area into the FAB.
Pack parts required for return with care and precision.
Troubleshooting and problemsolving skills are essential in this role.
At Applied Materials we believe that diversity and inclusion are vital to our success. We encourage you to apply even if you dont meet every single requirement. We are eager to meet individuals who believe in our mission and can bring unique perspectives and talents to our team. Join us on this exciting journey and lets make a difference together!
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
NoRelocation Eligible:
NoThe salary offered to a selected candidate will be based on multiple factors including location hire grade jobrelated knowledge skills experience and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program as applicable.
For all sales roles the posted salary range is the Target Total Cash (TTC) range for the role which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
Required Experience:
IC
Employment Type
Full-Time
