INFINITI Stuart is a proud member of the Murgado Automotive Group one of the leading names in the automotive industry. We represent top automotive brands and provide customers with unparalleled sales service and parts experiences. When you join our team you become more than an employee; you become part of a friendly tightknit family. We care about you and your dreams ambitions and goals. And the opportunity for growth is endless. We only promote from within our company and the sky is the limit.
Summary:
We are currently seeking a motivated and detailorientedAutomotive Parts Counterpersonto join our parts department team. This role is key to ensuring our customers and service technicians have the right parts and information to keep their vehicles in top condition.
Key Responsibilities:
Assist customers technicians and service advisors with parts inquiries inperson over the phone or through online platforms.
Accurately identify and recommend the correct automotive parts based on the customers needs and vehicle specifications.
Provide exceptional customer service by listening to customer requests and providing prompt solutions.
Process parts orders including checking availability pricing and delivery timelines.
Maintain and manage parts inventory by tracking stock levels placing orders and restocking shelves as needed.
Assist in organizing and maintaining the parts department ensuring that all parts are stored and labeled correctly for easy access.
Collaborate with the service department to fulfill parts requests for vehicle repairs in a timely manner.
Handle parts returns and warranty claims as necessary.
Stay up to date with new automotive products services and parts to better serve customers.
Provide input on process improvements and assist with inventory control measures.
Perform additional duties as assigned by management.
Qualifications:
Previous experience as an automotive parts counterperson or in a similar automotive role is preferred.
Knowledge of automotive parts and accessories is highly desirable.
Strong customer service and communication skills.
Ability to handle multiple tasks efficiently while maintaining attention to detail.
Proficiency in using parts lookup tools computer systems and related technology (e.g. CDK Reynolds & Reynolds or similar systems).
Strong organizational and time management skills.
Ability to work well in a fastpaced environment and as part of a team.
Must have a valid drivers license and a clean driving record.
Bilingual in English and Spanish is a plus but not required.
What We Offer:
Competitive hourly wage and performance bonuses.
Comprehensive benefits package including Medical Dental and Vision Insurance.
401(k) with company match.
Paid time off and holidays.
Employee discounts on parts service and vehicle purchases.
Ongoing training and opportunities for career advancement.
Positive and supportive work environment with a focus on team collaboration
Why Join Us
At INFINITI Stuart we are committed to your success. We provide a supportive and growthoriented environment where your skills and experience are valued. If you are looking to join a dynamic team with the potential for career growth in a highly reputable dealership this is the perfect opportunity for you.