Order Fulfillment Executive
Order Fulfillment Executive
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Job Description
ABOUT YOUR ROLE
- Coordinate activities with crossfunctional teams to ensure business needs and customer satisfaction are met.
YOUR RESPONSIBILITIES WILL INCLUDE
Ensure accurate and prompt information flow to the internal team on a daily basis to ensure requests are responded timely.
Implement and refine processes for the planning and execution of all on ground operations.
Handle Work Order planning ensure sufficient orders release to production hence optimise capacity.
Monitor daily demand delivery schedule indent incoming schedule and coordinate activities with Logistic Warehouse Planner and CSR as required.
Follow up shortages/upsurge replenishment with planner on ETA and escalate issues affecting service.
Monitor aging stock clearing aging stock/samples slow move inventory and write off requests with stakeholders.
Tracking Return Goods and CN/DN issuance.
Liaise with transporters and 3rd party logistics on customer delivery related matters.
To ensure sample requisition is fulfilled within the timeline.
Dropshipment coordination to ensure shipping documents are ready on time.
Back up to other OF team members during their absence.
Handle crisis and emergency situations as they arise in a professional and calm manner with suitable solutions.
Present in any related function meeting.
Qualifications :
WHAT WE WILL BE LOOKING FOR IN YOU
Diploma or Bachelors Degree in any related fields.
Minimum 23 years experience in a Supply Chain Planning or Customer Service function.
Detailoriented with good communication and interpersonal skills to work with all levels.
Selfinitiated and able to work effectively to meet the deadlines.
Good team player and serviceminded.
Additional Information :
AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability protected veteran status or other protected status.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
