Sales Assistant I - Temporary
Sales Assistant I - Temporary
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Job Description
Lets do great things together!
About Moda
Founded in Oregon in 1955 Moda is proud to be a company of real people committed to quality. Today like then were focused on building a better future for healthcare. That starts by offering outstanding coverage to our members compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Lets be better together.
Position Summary
Provides internal administrative assistance to the Account Manager Provides daily access for Agents Group Administrators and Sales and Services staff by phone email and in person. Provides administrative support necessary to meet sales and service objectives.This is a temporary WFH position.
Pay Range
$18.03 $20.18 hourly (depending on experience)
*Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.
Please fill out an application on our company page linked below to be considered for this position.
Dental Vision &Pharmacy
Required Skills Experience & Education:
- At least 6 months office experience preferably in health insurance and/or employee benefits/administration field and/or sales and account management practice.
- Computer proficiency with Microsoft Office applications (Word Excel Power Point).
- Knowledge of health insurance business as it relates to contracts state and federal law.
- Understanding of systems regarding enrollment and eligibility processing of claims billing customer service and related information.
- Ability to learn underwriting policies and procedures for assistance with small and large groups
- Ability to work well under pressure with frequent interruptions and shifting priorities.
- Strong analytical problem solving and decisionmaking skills.
- Ability to come in to work on time and daily; Overtime is evaluated and set during peak times
- Strong verbal written and interpersonal communication skills.
- Presents a positive and professional image in the community; Maintains confidentiality and projects a professional business image.
- Maintains a valid drivers license.
- Ability to handle a pushcart/hand truck and ability to lift boxes up to 40 lbs.
- Ability to be a selfmotivator and work independently with little or no supervision.
Primary Functions:
- Supports Sales and Service objectives by preparing accompanying materials for the Account Managers as needed; Provides backup support for other Sales Assistants as needed.
- Audit group renewal letters and ensures letters are mailed within the advance notice time frame as outlined in contract.
- Pulls various Business Objects Reports as assigned by Account Manager.
- Prepares internal and external correspondence for Sales and Services team (i.e. renewal paperwork cancellation and delinquency notices etc.) as assigned.
- Acts as a liaison between various internal departments and the Account Manager when they are out of the office.
- Completes and submits appropriate Group Applications to Business Implementation Unit within three business days to ensure external timelines are met and or exceeded.
- Responds timely to high volume of emails and phone calls from external and internal clients; Provides excellent customer service.
- Prepares Welcome/Enrollment packets and group administrative kits on as needed basis.
- Works efficiently in Facets Agent Database Business Objects WiredEnroll and other systems.
- Acts as a liaison between callers and internal departments (Agent Desk Membership Accounting etc.).
- Supports department by preparing training materials; Reviews and provides feedback on assigned.
- Provides training and support for temporary and newly hired fulltime Sales Assistants.
- Evaluates marketing materials brochures flyers and other documents as assigned.
- Perform other duties as assigned.
Working Conditions &Contact with Others
- Office environment with extensive close PC and keyboard work constant sitting and phone work. Must be able to navigate multiple screens. Must be able to travel and to work with challenging clients. Work in excess of 37.5 hours per week including evenings and occasional weekends to meet business need.
- Internally within Sales department Membership Accounting Business Implementation Unit Benefit Configuration Underwriting Document Services Accounting Marketing and other departments as needed. Externally with policyholders agents members and vendors (i.e. pharmacy and provider networks etc.)
Together we can be more. We can be better.
Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race religion color age sex sexual orientation national origin marital status disability veteran status or any other status protected by law. This is applicable to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absences compensation and training.
For more information regarding accommodations please direct your questions to Kristy Nehler & Danielle Baker via our email.
Employment Type
Contract
