Director, NPS Enterprise Platform Management

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Job Description Summary

Job Description

The Director of Enterprise Product Management is responsible for overseeing the governance alignment and performance of all enterprisewide products that provide value added services / solutions (e.g. digital enablers patient engagement tools enrollment channels etc.). This leader ensures that all solutions are developed maintained and scaled in accordance with enterprise standards compliance requirements and strategic priorities. The role collaborates crossfunctionally to drive consistency efficiency and innovation across the noncore product landscape

The ideal candidate understands how to map the access journey and the strategic moments that matter while soliciting end user feedback and designing engaging services and experiences that simplify & modernize patient support programs. Learnings from effort will be rolled into enterprise modular capabilities and standards to be scaled across the portfolio of patient support programs. The role assumes experience and comfort working closely with external & internal stakeholders across functions in a typical large pharma environment.

Your responsibilities will include but are not limited to:

• Establish and lead the governance framework for noncore products ensuring alignment to enterprise strategy patient support needs and compliance standards

• Define and manage product lifecycle processes including intake prioritization evaluation sunsetting and documentation.

• Partner with core product owners IT compliance legal and patient support teams to ensure noncore products integrate seamlessly and responsibly into the broader ecosystem.

• Serve as a key point of contact for crossenterprise stakeholders related to noncore product planning and execution. Maintain a centralized view of all noncore product investments capabilities and performance metrics.

• Develop and track KPIs ROI and risk mitigation strategies for active noncore solutions.

• Identify opportunities to scale successful noncore pilots into enterprisestandard solutions.

• Ensure readiness and repeatability of tools and services used across multiple programs or indications.

Required Qualifications:

• 8 years of experience in product governance program management or digital health product leadership preferably within the pharmaceutical or healthcare industry

• Deep understanding of patient support services and the broader commercial or access ecosystem

• Experience managing crossfunctional projects with multiple stakeholders and competing priorities

• Strong understanding of medical legal regulatory and compliance environment and ability to work collaboratively

• Strong understanding of insights and competitive intelligence requirements for new product and indication launches

• Change management and project management experience

• Strong knowledge of governance frameworks compliance processes and digital product lifecycle

• Excellent communication organizational and decisionmaking skills

Education:

• Bachelors degree required; MBA or advanced degree in business technology or healthcare preferred.

Novartis Compensation and Benefit Summary:

The pay range for this position at commencement of employment is expected to be between $185500.00 and $344500.00 per year; however while salary ranges are effective from 1/1/24 through 12/31/24 fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further final pay determinations will depend on various factors including but not limited to geographical location experience level knowledge skills and abilities. The total compensation package for this position may also include other elements including a signon bonus restricted stock units and discretionary awards in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired employee will be in an atwill position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to call 1 (877)and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

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