Graphics Design and Development Senior Manager

Visa Europe Revenue and Commercial Operations Team

The Revenue and Commercial Operations area evolved over the last few years. The function has been instrumental in shaping our current sales mindset discipline approach and has led numerous sales process improvements with the ultimate objective of supporting the organisation to achieve their ambitious goals in Europe.  Recently the function has become leaner more agile and efficient with a focus on automation and selfservice tools and were revamping our team structure and objectives which includes the creation of a new Deal Value Propositions Team. The new team has a refreshed core purpose impactful goals and a new organisational structure.

Whats it all about

The Deal Value Propositions Team consists of a team responsible for defining the deal narrative and win themes and two resources dedicated to developing storyboards graphic design and sales collateral production. There will be one Senior Manager and one Manager both reporting to the Senior Director leading the team. Together they will be responsible for creating visually engaging stories including architecting the endtoend narrative in a tailored and clientcustomised manner.  The Graphics Design and Development Senior Manager will work on Europes largest most strategic deals including RFPs renewals proactive offers. This role is part of the European Deal Value Propositions Team within the Revenue and Commercial Operations (RCO) function.

This role is primarily accountable for:

Producing worldclass clientcentric and engaging deal responses through indepth knowledge of the Client organisation (including branding and corporate voice) Working with the Value Proposition team on the win themes and how to bring them to life.   Deliver an endtoend crossfunctional response from Visa Europe in a concise compelling way through Visual Storytelling.

What we expect of you day to day.

• Attending deal response shaping sessions from initiation to get a full understanding of the narrative win themes and solutions being put forward
• Defining the approach for deal responses from a Design perspective including digital physical and experiential client engagement strategies
• Visual storytelling through the production of worldclass clientcentric materials that demonstrate Visas thought leadership and understanding of each client
• Researching each client to ensure hyper customised materials that are in line with the organisations branding and corporate tone
• Supporting the Deal Value Proposition Directors in architecting an endtoend storyline with highly customised materials
• Engaging with agencies and defining requirements where work cannot be completed inhouse (e.g. specific graphic design/video requirements)
• Supporting the team in building a library of best practices and bestinclass templates
• Keep abreast of global innovation and design trends through close connection to the Global Product Design team

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications :

What were after...

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
• Extensive experience of visual storytelling in a complex environment shaping end to end with limited direction
• Extensive experience in graphic design UI/UX design
• Proficiency in Figma to ideate design and prototype CX flows 
• Must be proficient in Adobe CC Master Suite: Illustrator Photoshop and XD
• Experience in Adobe Premiere Pro and After Effects desirable
• Animation and video production experience
• Advanced MS Office experience particularly Power Point (must be proficient)
• Knowledge of Visa Products and Solutions (or broader Payments industry knowledge) desirable
• Commercial acumen (previous experience working on deals/RFPs) is desirable
• Cool and calm under pressure with a high level of resilience comfortable working in environments with high levels of ambiguity with high integrity and EQ and an authentic and inclusive style that brings gravitas and symbolises the Visa leadership principles
• Deeply experienced in establishing and growing hightrust and highperformance relationships and team environments
• Tremendous oral and written communication skills able to craft compelling communications in short time frames with editorial prowess
• Highly organised structured and resourceful bringing clarity focus and energy to initiative execution. Subject matter and solution orientated with a pragmatic can do approach with experience of delivering through others. Exceptional facilitation skills (written and oral)

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Fulltime