Food & Beverage Team Member
Food & Beverage Team Member
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Duties
- Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling.
- Take orders and send them to kitchen staff through the POS system. Ensure accuracy by repeating order(s) to the guests.
- Deliver orders promptly to the kitchen production area.
- Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Take responsibility for your designated section and station.
- Any other reasonable request as required by your Supervisor or Hotel Management.
Health & Safety
- Actively participate in safe work practices and procedures in the workplace use equipment safely.
- Fully understand departmental fire evacuation and emergency procedures.
- Report/ record all accidents/incidents on the appropriate workplace register and support injured employee rehabilitation.
- Report any health or safety hazards to your Supervisor.
- Wear protective clothing and equipment provided.
- Actively participate in Accor hotel environmental initiatives.
- Report all broken or damaged equipment to a Supervisor.
Customer Service
- Provide efficient friendly and professional service to all guests making all guests experience positive.
- Take a positive problem solving approach with guest problems and concerns call the Manager on Duty if difficulties arise.
General Duties
- Follow the standards and performance outlined during training and in the departmental service procedures manual. Complete all tasks within the shift to these standards.
- Suggest any improvements that could be made to existing services or procedures.
- Attend training programmes and meetings as directed to constantly improve skills and knowledge.
- Follow the expectations and guidelines in the Accor Employee Handbook.
Additional Information :
Salary hour
- Discounted hotel nights plus 30% off Food and Beverages (subject to individual outlets)
- High street discounts with your Heartist card
- Holiday:28 days including bank holidays (increasing yearly to up to 33 days)
- Team member referrals program
- Personnel development In house training
- Free onsite parking
- Free meals on duty
- Free uniform
- Company Pension
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
