About the role:
Samsara is looking for a Core Sales Operations leader to play a critical role in scaling systems processes and policies for our Global Sales organization. This role will partner with senior leaders across Samsaras gotomarket teams to design build and run critical business capabilities for our worldclass sales organization. This leader will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow past $1BN in revenue. The ideal candidate has experience driving transformative initiatives that bring together people process and technology into elegant solutions to business problems related to all aspects of the presales customer journey.
This role is open to candidates residing in the US except Alaska Austin Metro Boulder Metro California Chicago Metro Connecticut Dallas Metro Denver Metro Houston Metro Maryland Massachusetts New Jersey New York Rhode Island Seattle Metro and Washington D.C.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in realworld impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
- You have innate curiosity in how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on penandpaper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
- You want to be with the best: Samsaras highperformance culture means youll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.
Click here to learn about what we value at Samsara.
In this role you will:
- Partner with our Senior Sales Management team to develop strategies to enable our Global Sales team to scale effectively including process optimization process redesign or development of new process/policies
- Manage cross functional programs and projects to deliver new or enhanced capabilities to the sales organization
- Intake assess and prioritize requests and improvement opportunities based on business impact and effort to create a longterm roadmap
- Develop operational measurements to identify business process issues and provide recommendations and solutions to business problems. Identify key opportunities for improvement through quantitative and qualitative insights and through crossfunctional partnership
- Partner with the Salesforce Systems team to automate workflows and enhance systems processes by providing business requirements and considerations conducting UAT testing and leading Sales communications
- Oversee governance of all Sales Policies across a global sales team; run routine audits to verify compliance at all levels; maintain key documentation regarding our policies and sales processes
- Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices
Minimum requirements for this role:
- 6 years of experience in a Sales Operations role or experience in similar growth or operations roles in a dynamic environment
- Ability to drive organizational change by project managing complex crossfunctional projects
- Proficiency in and the overall sales technology ecosystem
- Strong organizational skills and business judgment with the ability to handle projects from endtoend
- Demonstrated ability to inspire others and to craft compelling narratives using data
- Excellent communication and critical thinking skills to understand sales policies and processes at a company team and sales rep level
- Bachelors degree or higher from a top university; business finance economic business or engineering focus is a plus; MBA is optional
- Experience as a Salesforce administrator is a plus but not required
- Familiarity with Product Management and/or Six Sigma best practices a plus but not required