HVAC Field Support Design Engineer
HVAC Field Support Design Engineer
Posted on :
16-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
16-05-2025
Job Description
HVAC Field Support Design Engineer
KCC is an employeeowned company with multiple divisions related to construction local HVAC service and the design/manufacturing of commercial HVAC equipment. This position is for the division that designs and manufactures commercial HVAC equipment which includes rooftop packaged units air handlers DX and hot/chilled water systems. KCC is a quickly growing company with expanding product lines.
Our Mission: KCC enhances the lives of our customers partners employeeowners and communities by providing innovative HVAC solutions.
Summary:
As an HVAC Field Support Design Engineer you will provide essential support to customers and field service technicians for HVAC equipment and systems. This role primarily involves identifying sheet metal and mechanical parts in the HVAC units (using Solidworks drawings spreadsheets etc.) for field repairs or modifications. This involves generating a Bill of Materials quoting parts or providing custom field work instructions. In this role you will develop your skills in following root cause analysis methods and working with the validation lab to determine the most effective solutions for the field and provide feedback to the manufacturing team for continuous improvement. Over time you will expand your knowledge on various HVAC topics (electrical refrigeration energy recovery PLCs etc.) to improve your ability to diagnose multidisciplinary issues working through field technicians. Continuous development programs are provided by KCC to improve your understanding of these topics. Occasionally traveling to jobsites to determine root cause and solutions may be required or for customer support. Because of that this role requires occasional travel up to 25% limited to no longer than 5 days and 4 nights MondayFriday. This role is a great fit for engineers looking to expand their technical knowledge and develop handson skills with a high potential for career growth at a growing company.
Benefits:
- Employee Stock Ownership Plan (ESOP)
- 9 paid holidays
- Yearly bonuses
- Health dental & vision insurance
- 401k company match
- Monthly accrued vacation
- Paid sick time
- Employee assistance programs
Essential Functions or Responsibilities:
- Answer incoming customer inquiries related to HVAC equipment and systems.
- Participate in conference calls with customers when complicated issues and resolutions arise.
- Assist senior engineers with field applied solutions that require multiple disciplines (controls electrical refrigeration).
- Apply root cause methods to determine issues and solutions for field issues.
- Coordinate with the validation lab to test solutions as necessary.
- Generate Bill of Materials (BOMs) from existing parts for common field modifications or conversions using Solidworks and existing supplemental resources.
- Design new parts using Solidworks and perform validation testing for field support efforts.
- Lead small field support efforts to solve mechanical design issues.
- Create instructions or drawings for field modifications/conversions using Solidworks.
- Participate in continuous education activities (classes reading manuals elearning etc.) to expand your knowledge and understanding of HVAC systems.
Qualifications/Skills:
- Requirements:
- Must be able to meet safety/physical requirements.
- Valid drivers license and able to be put on company insurance for rental vehicles.
- Technical degree certification or higherlevel education relating to engineering CAD or mechanical design.
- Some experience with Computer Aided Design (CAD) software.
- Excellent communication and interpersonal skills.
- Occasional travel up to a maximum of 25% of the time MF only.
- Experience using computers and Microsoft Office Suite (Excel Outlook Word etc.).
- Prefer:
- Previous customer service technical support or customer interaction experience preferred.
- Sheet metal and cabinet design.
- HVAC or manufacturing experience.
- We are looking to find or build a candidate that has significant design experience related to manufactured products.
Safety/Physical requirements:
- Ability to lift 50 lbs.
- Fluent in English.
- Requires bending stooping and standing.
- Follow established safety policies including but not limited to mobile equipment PPE emergency response HAZCOM firstaid response etc.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required by the employee for this job. Duties responsibilities and activities may change over time with or without warning.
KCC COMPANIES IS AN EQUAL OPPORTUNITY EMPLOYER
For any questions you can contact:
Terra Beaver Talent Specialist
Laura Zoghbi Talent Specialist
Terra Beaver Talent Specialist
Laura Zoghbi Talent Specialist
Employment Type
Full Time
Key Skills
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