Collections Tax Specialist I (REVENUE TAX SPECIALIST I)
Collections Tax Specialist I (REVENUE TAX SPECIALIST I)
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$ 4412 - 5991
1 Vacancy
Job Description
Job Requisition ID:47047
Closing Date: 05/27/2025; 11:59pm
Agency:Department of Revenue
Class Title:REVENUE TAX SPECIALIST I 38571
Skill Option:None
Bilingual Option:None
Salary: $4412 $5991/monthly
Job Type: Salaried
Category:Full Time
County: Sangamon
Number of Vacancies: 25
Bargaining Unit Code:RC062
Merit Comp Code:
**Please Note: The anticipated start date for this position is 9/16/25**
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our toptier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Would you like to work for a professional organization which provides steady hours and an exceptional benefits package How about a workplace with career and personal growth opportunities Then consider working for the Illinois Department of Revenue. We are hiring 25 Collections Tax Specialist 1s (Revenue Tax Specialist 1s) for our Collections Division located in Springfield IL. with a tentative start date of 9/16/2025. In this position you will assist taxpayers and their representatives with preparation of tax returns determine the most appropriate collection action to secure delinquent tax returns and communicate with taxpayers to collect or resolve tax debt owed to the State of Illinois. If you have completed 4 years of college or have equivalent experience completed the Revenue Tax Specialist Trainee program and have a desire help others then we want you! Dont let this opportunity pass you by. Apply now before time runs out!
The benefits of working at Department of Revenue include a 37 hour work week a generous salary and benefits package (paid time off for vacation sick or personal leave thirteen holidays) pension and other retirement benefits tuition reimbursement and insurance eligibility on day one (medical dental vision and life).
Essential Functions
- Under general supervision confers by telephone correspondence and/or in person with taxpayers and/or their representatives to make demand for payment or filing of missing returns and/or debt.
- Receives reviews and analyzes routine instate and outofstate accounts assigned by the tax system referred from other enforcement programs or other state agencies involving the various taxes administered by the Illinois Department of Revenue (IDOR) to determine the most appropriate collection action to secure delinquent tax returns taxpayer compliance and taxpayer debt in a costefficient manner e.g. bank levy wage levy license revocations etc.
- Utilizes GenTax or other PC systems to access delinquent taxpayer cases while conferring by telephone correspondence and/or in person.
- Prepares and prints remittance processing documents when appropriate and directs the liability to the proper account period.
- Recommends various courses of action to taxpayers higher level staff and managers in order to resolve collection cases.
- Serves as a member of a project team performing a segment of studies during the development and testing of new procedures and/or automated systems.
- Confers with supervisor relative to new or revisions in tax laws and other regulatory material.
- Compiles and prepares a variety of weekly monthly and special management reports of work processed and pending.
- As part of an onthejob learning process assists in processing the more difficult/complex tax account cases.
- Performs other duties as required or assignment which are reasonable within the scope of duties numerated above.
Minimum Qualifications
- Requires successful completion of the Revenue Tax Specialist Trainee program which entails 12 months of agency training and either: knowledge skill and mental development equivalent to the completion of four years of college; OR four years of work experience providing tax related support functions within a program area at the Illinois Department of Revenue.
Conditions of Employment
- Requires the ability to successfully complete a tax compliance and fingerprintbased background check.
- This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
- Requires the ability to use and secure a state issued mobile device e.g. cellular phone laptop computer tablet etc.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Agency Statement
The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair consistent and efficient manner to provide accurate timely and reliable funding and information to state and local constituents. By using best practices IDOR strives to continuously innovate and increase accuracy efficiency and productivity in all areas of operations and tax administration thereby earning respect delivering value and being a trusted source of information.
IDOR is a professionalminded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity both culturally and professionally and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.
** Please Note: The anticipated start date for this position is 9/16/25**
Work Hours: 8:00am4:30pm MondayFriday
Work Location: IL Department of Revenue
Collections
101 W Jefferson St Springfield Illinois 62702
Agency Contact:
Illinois Department of Revenue Human Resources
Willard Ice Building 101 W Jefferson St WIB Mail Code 5110 Springfield IL 62702
PHONE
Posting Group: Legal Audit & Compliance
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.
NonState employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
NonState employees: on click Application Procedures in the footer of every page of the website.
We recommend a copy of your resume be included with the application.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Tracking #s
Required Experience:
Unclear Seniority
Employment Type
Full-Time
